| Job Title |
Location |
Date |
| Client Tech Supt Sr. Associate | Quezon City, Manila, Philippines | 05/23/2013 |
| Inside Sales Account Mgmt II | Quezon City, Manila, Philippines | 05/23/2013 |
| Qlty & Standards Analyst | Quezon City, Manila, Philippines | 05/23/2013 |
| Call Rtg and Sched Analyst | Quezon City, Manila, Philippines | 05/19/2013 |
| Client Technical Support Associate | Quezon City, Manila, Philippines | 05/19/2013 |
| Customer Care Associate | Quezon City, Manila, Philippines | 05/19/2013 |
| Customer Care Associate | Quezon City, Manila, Philippines | 05/19/2013 |
| Customer Care Associate | Quezon City, Manila, Philippines | 05/19/2013 |
| Customer Care Voice Sr. Rep | Quezon City, Manila, Philippines | 05/19/2013 |
| Data Entry and Cnv Sr. Rep | Quezon City, Manila, Philippines | 05/19/2013 |
| Inside Sales Rep III | Quezon City, Manila, Philippines | 05/19/2013 |
| Technical Support Supervisor | Quezon City, Manila, Philippines | 05/19/2013 |
| Technical Training Analyst | Quezon City, Manila, Philippines | 05/19/2013 |
| Qlty & Standards Analyst | Quezon City, Manila, Philippines | 05/15/2013 |
| Customer Care Voice Supervisor | Quezon City, Manila, Philippines | 05/14/2013 |
| Process & Comm Trn Team Lead | Quezon City, Manila, Philippines | 05/14/2013 |
| Metrics & Reporting Advisor | Quezon City, Manila, Philippines | 05/13/2013 |
| F&A Ops Processing Sr. Rep | Quezon City, Manila, Philippines | 05/07/2013 |
| Talent Acquisition Analyst | Quezon City, Manila, Philippines | 05/03/2013 |
| Talent Acquisition Analyst | Quezon City, Manila, Philippines | 05/03/2013 |
- Call Rtg and Sched Analyst - Quezon City, Manila
- Description: The analyst position is responsible for managing staffing, forecasting, allocations of volume in the current inbound accounts on a real time basis. - Be able to work in high stress environments - Take initiative to pinpoint potential problems and backups in a business system - Have great analytical memory to recall factors that impact business - Experience in recognizing trends that affect the work flow of a business - Ab...
Reference Code: 130005DL - Qlty & Standards Analyst - Quezon City, Manila
- Description: - Be responsible for day-to-day quality monitoring of agent calls - Provide feedback on a regular basis and work with the team leader to build action plan - Ensure performance results are in accordance with SLA's key measures and the operating plans - Collaborate with process manager, on-site liason and service management team to improve procedures to deliver high quality services - Identify, Develop and implement contin...
Reference Code: 13000MOF - Client Technical Support Associate - Quezon City, Manila
- Description: Principal Accountabilities· Answer ACD calls and address the customer's technical support needs or handle/route accordingly. Provide technical support on operational or maintenance of a personal computers and /or peripherals using documented procedures and available tools.· Use troubleshooting techniques and tools to identify products that are defective and follow guidelines in issuing service calls.· ...
Reference Code: 1300099Y