apply
Network Operations Center (NOC) Engineer Dell SecureWorks Atlanta, GA
Position Summary
The Network Operations Centre (NOC) is a 24/7 support centre. A NOC Support Engineer’s role is to support the SecureWorks infrastructure. This work is shift based and will require that you monitor both our ticketing and System / Event monitoring application. Our service lines have varying Service Level Agreement (SLAs) response times so the ability to prioritize events and hand off as required is a must.
Knowledge, Skills, & Abilities
Technical Skills:
- A working Knowledge of:
- Linux with preferably 3 to 4 years of experience. (RHEL, CentOS in particular)
- TCP / IP protocol Stack
- Foundation Cisco Skill Set: IP networking, basic routing, and firewalls
- Network / Host Monitoring Skillset: Nagios, Samhain, Solar Winds.
- Server hardware: x64 servers
- Databases: Experience with MySQL, Oracle or DB2.
- Windows server administration knowledge and experience
-
Social Skills:
- Excellent Customer Service
- Ability to Work in a fast paced environment
- Works well in a team environment.
- Excellent communication skills
Additional Responsibilities
- Perform other essential duties as assigned
Education & Experience Desirable (but not required):
· Experience with working in a NOC environment or Datacenter environment
· Experience with setting up or working in a Service Desk / Help Desk
· Windows server administration knowledge and experience
· Perl and shell scripting Skills
· Information Security domain knowledge
· Firewall configuration knowledge and experience (multi-platform)
· Working knowledge or exposure to ITIL.or ISO IT standard practices
· Certifications:
· IT certifications desirable but none required on hire.
· Completion of the LPIC-1 and GSEC will be required within one year post hire.
"MOAM"
· Certifications:
· IT certifications desirable but none required on hire.
· Completion of the LPIC-1 and GSEC will be required within one year post hire.
Job Requisition Number: 11001TX6-1
apply
- Corporate Communications Advisor Dell SecureWorks - Atlanta, GA
- Sr. Sales Engineer Counter Threat Unit Dell SecureWorks - Atlanta, GA
- Executive Assistant Sales Dell SecureWorks - Atlanta, GA
- Segment Marketing Director Dell SecureWorks - Atlanta, GA
- Cyber Security Analyst Dell SecureWorks - Atlanta, GA
- Technical Training Advisor Dell SecureWorks - Atlanta, GA
- Network Security Advisor Dell Secureworks - Atlanta, GA
- QA Automation Engineer Dell SecureWorks - Atlanta, GA
- Linux System Administrator Dell SecureWorks - Atlanta, GA
- CRM Systems Adminstrator\Analyst Salesforce.com Dell SecureWorks - Atlanta, GA