| Job Title |
Location |
Date |
| Enterprise Technical Support Advisor | Xiamen, Fujian, China | 06/19/2013 |
| Enterprise Technical Support Advisor | Xiamen, Fujian, China | 06/19/2013 |
| Enterprise Technical Support Sr. Analyst | Xiamen, Fujian, China | 06/19/2013 |
| Enterprise Technical Support Sr. Analyst | Xiamen, Fujian, China | 06/19/2013 |
| Enterprise Technical Support Sr. Analyst | Xiamen, Fujian, China | 06/19/2013 |
| IT Enabled Ops Proc Associate | Asia Pacific, China | 06/18/2013 |
| Systems Integ Analyst | Shanghai, China | 06/17/2013 |
| Enterprise Technical Support Analyst | Xiamen, Fujian, China | 06/16/2013 |
| Systems Integ Advisor | Beijing, Beijing, China | 06/13/2013 |
| Systems Integ Advisor | Shanghai, Shanghai, China | 06/13/2013 |
| Client Technical Support Specialist | Dalian, Liaoning, China | 06/12/2013 |
| Client Technical Support Sr. Associate | Dalian, Liaoning, China | 06/12/2013 |
| Enterprise Technical Support Sr. Analyst | Xiamen, Fujian, China | 06/06/2013 |
| Systems Integ Consultant | Shanghai, China | 06/05/2013 |
| Application Management Analyst | Xiamen, Fujian, China | 05/31/2013 |
| Enterprise Technical Support Advisor | Xiamen, Fujian, China | 05/30/2013 |
| Enterprise Technical Support Analyst | Xiamen, Fujian, China | 05/30/2013 |
| Enterprise Technical Support Analyst | Xiamen, Fujian, China | 05/30/2013 |
| Enterprise Technical Support Analyst | Xiamen, Fujian, China | 05/30/2013 |
| Enterprise Technical Support Sr. Analyst | Xiamen, Fujian, China | 05/30/2013 |

- Enterprise Technical Support Analyst - Xiamen, Fujian
- Description: 主要职责:· 分别面向大陆客户,接听 800/400 售后技术支持热线,负责服务器、存储等产品的故障诊断及修复;( 在线解决部分软件问题, 对于需要更换的硬件问题, 在系统中记录为客户安排服务, 跟踪问题直到解决)· 利用内外部的资源, 跟踪处理客户技术问题,不断提高客户满意度;· 提供良好的客户体验, 并能够灵活处理客户的技术问题升级和投诉.· 需要一定的轮值晚班和加班( 有加班费)职位要求:· 大专或以上学历, 2-5 年的工作经验,计算机相关专业,具备服务器, 存储等计算机产品知识,了解计算机体系架构,计算机内外部设备,熟悉 Windows 操作系统和常用软件,了解基本的网络配置;· 良好的沟通能力和客服意识;· 英语 4 级以上水平,听说能力优秀者优先考虑;· 优秀的学习能力,能够承担较大的工作压力。· 具有微软、 Red hat、思科、虚拟化等技术认证者优先。Life At Dell...
Reference Code: 13000PX1 - Systems Integ Advisor - Beijing, Beijing
- Description: Key responsibilities• Gather business requirements• Design, prototype, and document to-be business process• Configure system• Conduct unit and integration tests• Document functional specifications (enhancements and reports)• Develop training materials• Perform data conversion• Provide post go-live supportQualifications and Prof...
Reference Code: 13000IPH - Systems Integ Analyst - Shanghai
- Description: • Assist consultant to execute process analysis and system deployments• Assist the consultant for daily work including business investigation, client communication, daily document work, testing and user training• Actively participate as a member of the project team in carrying out all aspects of the client implementation programQualifications:• Qualified English language skill in both written and spoken.• Good commu...
Reference Code: 13000IQC
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