- SonicWALL Enterprise Tech Supp Advisor - Bangalore, Karnataka
- Description: Enterprise Technical Support AdvisorETP700-IG Dell has recently announced its acquisition of SonicWALL, Inc., a leader in advanced network security and data protection. SonicWALL’s industry-leading Next-Generation Firewalls and Unified Threat Management (UTM) Firewalls complement Dell’s security solutions portfolio, enabling Dell to offer customers a broader range of enterprise offerings.Responsible for provi...
Reference Code: 12001CRO - Enterprise Tech Supp Sr. Anlst - Bangalore, Karnataka
- Description: RESPONSIBILITIES - Receive escalated and technically complex customer reported issues and work closely with the escalation owner of the issue until it is completely resolved - Resolve customer reported issues while working closely with the Engineering, SE and other cross functional teams and provide feedback to the Engineering for improving the product quality and reliability - Setup the test environments as necessary for...
Reference Code: 13000ERO