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Dell Careers | India

Job Title Location Date
Technical Support Manager IDelhi, India04/15/2014

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Technical Support Manager I - Delhi
Description: General SummaryØ Responsible for management of the team. Ø Responsible for all aspects of team performance, driving and sustaining improvements in productivity, quality and customer satisfaction metrics. Ø Acts as point of escalation and is responsible for ensuring satisfactory closure of escalated customer issues. Ø Assist Service Desk Manager with recruitment, performance management and development of all team members a...
Reference Code: 140007QQ

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