http://jobs.dell.com/my/bayan-lepas/information-technology-jobs en
o Supports business-critical production IT systems/applications with responsibilities to include management and resolution of incidents, analysis and prevention of root cause, and launch of new code into production.
o Works on programs of diverse scope where troubleshooting and problem resolution require solid understanding of applications and interfaces.
o Interacts regularly with global tea...]]> Mon, 20 May 2013 16:00:00 GMT 3691923-BAYAN-LEPAS-Application-Management-Information-Technology  
As part of the CSMB CSG team, the primary objective for this role is to support customer's enquiries, complaints, minor technical diagnosis & troubleshoot via email/telephone, computer systems, servers/storage & software systems within standard time frames.
·         Escalation of issues to the Product Support team and/or Technical Support Manager in order to res...]]> Tue, 07 May 2013 16:00:00 GMT 3643287-BAYAN-LEPAS-Product-Services-Client-Technical-Support  
Translates business and user requirements into system requirement specifications. Acts as the key interface between business and technology teams in defining and influencing business requirements and assists in developing the appropriate system solutions. Understands the business implications of technical solutions, and assists in defining the technology solutions to support any future business requirements. 
 
About Dell Inc.
Collaboration. In...]]> Mon, 06 May 2013 16:00:00 GMT 3510194-BAYAN-LEPAS-Information-Technology Performs basic administration of non production databases which include performance of the following activities/tasks as below ..
·        Performs Monitoring o/s perf parameters or values   
·        Monitors operating system log files & server space utilization
·        Manage db space usage in non production.
·        Generate and monitor standard reports for non production.
·        Provision new database in Grid.
·        Crea...]]> Thu, 02 May 2013 16:00:00 GMT 3626323-BAYAN-LEPAS-Services-IT-Database-Administration Job Details:
- Working Hours: 24x7 with rotating shift.
- Responsible for ensuring the Technical Support phone queue functions in accordance with team goals, ensuring that incoming calls are answered within acceptable timeframes and issues are actioned appropriately. Responsible for diagnosing, troubleshooting and repairing one or more pieces of complex electro/mechanical equipment, computer systems, software systems, or applications.
- Respo...]]> Wed, 01 May 2013 16:00:00 GMT 3617335-BAYAN-LEPAS-Product-Services-Enterprise-Technical-Support Job Details:
- Working Hours: 24x7 with rotating shift.
- Responsible for ensuring the Technical Support phone queue functions in accordance with team goals, ensuring that incoming calls are answered within acceptable timeframes and issues are actioned appropriately. Responsible for diagnosing, troubleshooting and repairing one or more pieces of complex electro/mechanical equipment, computer systems, software systems, or applications.
- Respo...]]> Wed, 01 May 2013 16:00:00 GMT 3617333-BAYAN-LEPAS-Product-Services-Enterprise-Technical-Support
•       Resolve all monitoring incidents within SLA targets
•       Ensure proper handoff of issues
•       Timely and accurately document resolution activities
•       Diagnose, prioritize and escalate tickets to IM
•       Follow up on escalated issues with Level 2 ( IM2 ) and Readiness where applicable
•       Identify needed KB articles and create with approvals with Level ...]]> Wed, 24 Apr 2013 16:00:00 GMT 3586005-BAYAN-LEPAS-Application-Management-Information-Technology  
Job Duties:
 
D...]]> Mon, 15 Apr 2013 16:00:00 GMT 3171907-BAYAN-LEPAS-Information-Technology
·         Acts as a cross-functional liaison across the following teams: Data Warehouse I/T, D3 application users, regional support teams (EMEA, APCC, CAN and LATA)...]]> Mon, 28 Jan 2013 14:00:00 GMT 3202080-BAYAN-LEPAS-Analyst Finance Transformation in the GAT organization is looking for a strong candidate with excellent communication skills, strong business awareness and well developed organizational discipline for a position as Business Analysis Senior Advisor.
 
The candidate will responsible for executing to various deliverables in defined project scopes. Projects can vary in type and scope, such as IT system implementations of custom or off-the-shelf products, process improvement initi...]]> Mon, 07 Jan 2013 14:00:00 GMT 3134698-BAYAN-LEPAS-Analyst