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Command Center Analyst Round Rock, TX
Knowledge
· Knowledge of basic principles, methods, technologies and practices of a professional/technical field
· Apply a basic understanding of the underlying principles of a professional discipline -typically obtained through formal study
· General knowledge of procedures and activities within own work area
· Ability to relate actual day-to-day work to business priorities
· Focused on learning the key aspects and duties of the job being performed
Problem Solving
· Applies research, information gathering and analytical skills
· Selects appropriate alternatives from defined options
· Collects required documentation
· verifies conformance of documents with standards
· Assesses accuracy of detailed information
· Tracks, maintains and produces regular and ad hoc reports
· Handles detailed, structured problems
· Identifies roadblocks to task completion and effectively brings them to leadership for resolution
· Generally uses existing procedures to resolve standard problems
· Works on assignments where judgment is required a majority of the time
Guidance
· Works under general direction, seeks assistance as needed
· Completes work in accordance with accepted practices within field
· Establishes approaches for completing assignments
· Independently gathers information
· Adjusts to multiple demands and shifting priorities; accepts responsibility for results of actions
· Works with team to support achievement of project milestones and deliver on internal and/or external commitments
· When assigned to a customer team, supports small project teams or specific components of a customer engagement
Relationships
· Contributes to own team/closely related teams through quality and accuracy of own output
· Understands how work area performance impacts results
· Builds productive internal relationships
· Collaborates with others to achieve objectives and ensure information flow
· Conveys information in a concise and professional manner
· Asks effective questions and solicits feedback to understand needs
· Anticipates future needs
Skills
· Focuses on improving work group cooperation with internal customers
· Manages process improvement projects independently bringing recommendations to leadership
· Understands value added services offerings
· Targets and communicates
Experience
· 4-6 years of relevant experience or equivalent combination of education and work experience.
Education
· Undergraduate degree and 2 years relevant experience.Life At Dell
Equal Employment Opportunity Policy
Job Requisition Number: 13000JPO
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