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Dell Careers | North America Jobs

Network Support Technician St. Louis MO

Network Support Technician  - St. Louis, MO
Dell Healthcare connects people to the right technology and processes to accelerate innovation. Dell believes information is the foundation on which healthcare will move forward. We are committed to helping the world create an information-driven healthcare system. Dell has 20+ years of experience serving the healthcare community and helping to solve business and technology challenges.
We have an excellent opportunity for a Network Support Technician in St. Louis, MO to provide value to our largest and longest serving Healthcare client in our Services’ business unit. You will work with a fast-paced global leader in IT and have the ability to learn from the best and brightest in the industry.
Role Responsibilities:
-Perform routing/switching configurations on Cisco equipment
-Deploying and maintaining Microsoft Operating systems on a VMware platform
-Document all changes, upgrades, maintenance, procedures
-Diagnose and repair problems, investigate system errors, and ensure user accessibility
-Perform hardware and software maintenance and upgrades
-Install and configure network equipment in datacenter, closets, and remote locations
-Work with the Telecommunications group as necessary to troubleshoot network connectivity issues
-Completes essential functions related to network and data security including  data backups, virus protection and intrusion detection
-Work with vendors to troubleshoot and resolve issues with equipment and circuits across all campus locations
-Support call rotation 24 x 7 for production issues

-6+ years of relevant experience or equivalent combination of education and work experience
-Knowledge of deploying and maintaining Microsoft Operating systems
-Experience with Cisco routers and switches
-Maintains and improves all written technical documentation related to the infrastructure, servers, software and all other applicable systems
-Deploys and maintains both physical and virtual servers and their operating systems
-Knowledge of networking-specific technologies such as IP Addressing, NAT, DNS, DHCP, network topologies, VLAN configuration, Remote Access technologies, and routing protocols
-Ability to utilize log files to help troubleshoot server and network issues
-Travel within the St Louis area to maintain hardware and systems
-Support call rotation 24 x 7 for production issues
-Undergraduate degree and 2-4 years relevant experience or Graduate degree and 0-2 years relevant experience
-Experience with data security audits and processes
-Certifications from Cisco, Microsoft, CompTIA or related technology vendors
-Experience Identifying, diagnosing, and resolving problems affecting wired and wireless network performance
-Understanding of switching protocols, VTP, Spanning Tree, Port Security, QoS
-Experience with network traffic analysis and protocol analyzers (Wire Shark, Network General Sniffer, tcpdump, etc.)
Company Description
With more than 100,000 team members globally, we promote an environment that is rooted in the entrepreneurial spirit in which the company was founded. Dell’s team members are committed to serving our communities, regularly volunteering for over 1,500 non-profit organizations. The company has also received many accolades from employer of choice to energy conservation. Our team members follow an open approach to technology innovation and believe that technology is essential for human success.
Why work with us?
-Life at Dell means collaborating with dedicated professionals with a passion for technology.
-When we see something that could be improved, we get to work inventing the solution.
-Our people demonstrate our winning culture through positive and meaningful relationships.
-We invest in our people and offer a series of programs that enables them to pursue a career that fulfills their potential.
-Our team members’ health and wellness is our priority as well as rewarding them for their hard work.

Life At Dell

Equal Employment Opportunity Policy

Equal Opportunity Employer/Minorities/Women/Veterans/Disabled

Job ID: 14000NLW

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