- Enterprise Technical Support Sr. Analyst - Xiamen, Fujian
- Description: 主要职责： · 分别面向大陆和香港客户，接听800售后技术支持热线，服务器、存储等产品的故障诊断及修复；· 及时维护客户数据，确保数据的准确；· 利用内外部的资源， 跟踪处理客户技术问题，不断提高客户满意度；· 提供良好的客户体验。 职位要求：· 大陆技术支持要求普通话标准, 香港技术支持要求粤语标准· 本科，2-5年的工作经验，计算机相关专业，具备服务器,存储等计算机产品知识，了解计算机体系架构，计算机内外部设备，熟悉Windows操作系统和常用软件，了解基本的网络配置；· 良好的沟通能力和客服意识；· 英语4级以上水平，听说能力优秀者优先考虑；· 优秀的学习能力，能够承担较大的工作压力。 Life At Dell...
Reference Code: 13000KOK - Enterprise Technical Support Analyst - Xiamen, Fujian
- Description: 主要职责： · 分别面向大陆客户，接听800/400售后技术支持热线，负责服务器、存储等产品的故障诊断及修复；(在线解决部分软件问题, 对于需要更换的硬件问题, 在系统中记录为客户安排服务, 跟踪问题直到解决)· 利用内外部的资源， 跟踪处理客户技术问题，不断提高客户满意度；· 提供良好的客户体验, 并能够灵活处理客户的技术问题升级和投诉.· 需要一定的轮值晚班和加班(有加班费)职位要求：· 大专或以上学历，2-5年的工作经验，计算机相关专业，具备服务器,存储等计算机产品知识，了解计算机体系架构，计算机内外部设备，熟悉Windows操作系统和常用软件，了解基本的网络配置；· 良好的沟通能力和客服意识；· 英语4级以上水平，听说能力优秀者优先考虑；· 优秀的学习能力，能够承担较大的工作压力。· 具有微软、Red hat、思科、虚拟化等技术认证者优先。Life At Dell...
Reference Code: 13000G9A - IT Auditor GAT Audit Advisor(Beijing Shanghai Xiamen & Dalian) - Xiamen, Fujian
- Description: Audit Advisor holding a strong track record of professional achievement, with experience in identifying and assessing IT system and security controls in multiple areas, including logical access management, application and operating system configurations, data center operations, system and application security, IT operations, and application development lifecycle. Candidate should have an Audit knowledge, leveraging busine...
Reference Code: 1200107H
Connect with
Dell Careers
Share these Jobs
Learn more about
careers at Dell
To check your application
status and job cart, click here.
About Information Technology Jobs
Positive. Productive. Progressive. That’s how we navigate change. In an organization as influential as Dell, it's no surprise that information technology (IT) plays such an enormous role in our day-to-day operations. A job in IT at Dell offers broad exposure to some of the most complex and highly sought projects, technologies and software. Our world-class products and services rely on a dynamic infrastructure — which in turn relies on individuals like you with the talent and drive to keep it all running. The IT team at Dell creates, deploys and supports global, industry-leading assets and services. We deliver services and solutions to customers both internally and externally, meaning there's widespread opportunity to learn, advance and take your career in many different directions. Learn more about jobs in IT with Dell today.