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Cloud Services Senior Principal Technical Program Manager

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  • Round Rock, Texas
  • 11/17/2020
  • R076350

Overview

We believe that progress lives at the intersection of technology and humanity, and that our role is to bring innovation to people everywhere to drive progress around the world. Every member of our team plays a critical role in bringing our purpose to life — through our work, passion and commitment to do the absolute best we can for our company, our customers and each other.

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Success Profile

What makes a successful Program Manager?
Check out the top traits we’re looking for and see if you have the right mix.

  • Analytical
  • Communicator
  • Conceptual
  • Inventive
  • Problem Solver
  • Results-driven

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Responsibilities

Cloud Services Sr Principal Technical Program Manager 

Location: Remote - US

With a global remit, our Technical Program Management professionals lead cross-functional product design teams to develop and introduce game-changing new products and solutions. It’s about making sure we offer customers the right features, experience, quality, schedule, cost, continuity of supply, service capability and financials. And when products and solutions are in development, it’s about driving everything from definition through to planning, development and launch across global development centers and multiple lines of business. The team is also crucial to getting shipping right. All in all, it is a fascinating and incredibly varied area.

Join us to do the best of your career and make a profound social impact as a Cloud ServicesSr Principal Technical Program Manager on our Dell Technologies Services team. 


What you’ll achieve
As a Technical Program Manager in the Dell Technologies Services organization you will be responsible for the services strategy and planning for new products.  You will work with the Dell Technologies Cloud business unit and the global services delivery teams to ensure the successful launch of new Dell Technologies Cloud products and services. 
You will:

  • Represent Dell Technologies Services to product management and engineering at both the executive and core team levels.

  • Influence and collaborate with both Cloud Product Group and Dell Technologies Services teams on strategic programs critical to our success.  This includes defining the services offer strategy required for new products and ensuring the adherence to services requirements

  • Lead the global management and execution of cross-functional programs throughout the product/solution lifecycle, documenting services progress, risks and dependencies at every phase of the Offer Lifecycle Process

  • Chair the Services Extended Team for your assigned products, ensuring functional groups within Services receive all required product release information and supply feedback on planning and priorities; inspire the cross-functional services team to create innovative solutions to complex problems and meet timelines to coincide with product requirements and release schedules.

  • Communicate status, plans and risks to executive management and other key stakeholders

Take the first step towards your dream career
Every Dell Technologies team member brings something unique to the table. Here’s what we are looking for with this role:

Essential Requirements

  • Strategic thinker and ability to intelligently weigh in on the direction of the cloud-based offerings and make recommendations/influence decisions with fact-based discussions and presentations.  

  • Experience and ability to understand multiple technologies and how they interact for the benefit of customers, delivered in a Cloud environment.

  • Track record of leading and managing complex programs and projects with excellent interpersonal skills and strong ability to influence.

  • Excellent written and verbal communication skills; Strong ability to articulate situations and identify viable options, then create compelling, influential data-driven presentations to an executive level audience.

  • Problem-solving skills that determine the source of a problem and find an effective solution.  Ability to develop fact and data based recommendations and business justifications

Desirable Requirements

  • A bachelor’s degree in a technical field of study or equivalent experience.  MBA or advanced degree a plus

  • At least 15 years’ experience in the IT industry, preferably in storage, networking, and/or Hyperconverged Infrastructure (HCI).  Cloud experience a plus


Here’s our story; now tell us yours

Dell Technologies helps organizations and individuals build a brighter digital tomorrow. Our company is made up of more than 150,000 people, located in over 180 locations around the world. We’re proud to be a diverse and inclusive team and have an endless passion for our mission to drive human progress.

What’s most important to us is that you are respected, feel like you can be yourself and have the opportunity to do the best work of your life -- while still having a life. We offer excellent benefits, bonus programs, flexible work arrangements, a variety of career development opportunities, employee resource groups, and much more.

We started with computers, but we didn’t stop there. We are helping customers move into the future with multi-cloud, AI and machine learning through the most innovative technology and services portfolio for the data era. Join us and become a part of what’s next in technology, starting today.

You can also learn more about us by reading our latest Diversity and Inclusion Report and our plan to make the world a better place by 2030 here.



Dell is committed to the principle of equal employment opportunity for all employees and to providing employees with a work environment free of discrimination and harassment. All employment decisions at Dell are based on business needs, job requirements and individual qualifications, without regard to race, color, religion or belief, national, social or ethnic origin, sex (including pregnancy), age, physical, mental or sensory disability, HIV Status, sexual orientation, gender identity and/or expression, marital, civil union or domestic partnership status, past or present military service, family medical history or genetic information, family or parental status, or any other status protected by the laws or regulations in the locations where we operate. Dell will not tolerate discrimination or harassment based on any of these characteristics. Dell encourages applicants of all ages. Read the full Equal Employment Opportunity Policy here.

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Job Family: Engineering Program-Management Global-Services Cloud-BU Job ID: R076350

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Global Sales at Dell

We believe that technology is essential for driving human progress, and we’re committed to providing that technology to people and organizations everywhere so they can transform the way they work and live. Join our sales team and be a part of our story.

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Key Benefits

  • Rewards & Development

    It's simple. We believe in rewarding our team members for a job well done, investing in their professional development and filling the majority of our open positions internally.

  • Health & Wellness

    As part of our overall rewards, we offer benefits programs designed to help you maintain a healthy lifestyle. These benefits are based on your location, so please ask your recruiter for more details.

  • Flexibility

    Dell’s Connected Workplace program offers new ways to work and enables eligible team members to choose the style that best fulfills their needs, both in their job and their personal life.

  • Other Benefits

    You may be eligible for other programs in your location including employee purchase program, paid time away from work, financial and savings programs and more. Talk to your recruiter for more details on what benefits programs are available in your location.

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Life at Dell

Discover life at Dell from our employees who are leading the way toward innovation and digital transformation.

Come be a part of the talented, dedicated and motivated teams in the Dell family by applying today.

Dell team smiling

Culture

Our culture is defined by our values and made real every day by how we work and lead. We know our culture is the foundation for all we’ve achieved, and for all the success ahead of us. Don't take it just from us – see what our employees say in our annual "Tell Dell" results.

  • 90% My leader cares about my well-being both professionally and personally.
  • 93% I am proud that I never have to worry about Dell Technologies showing up in a headline damaging our ethical reputation.
  • 90% My job means more to me than just a paycheck and benefits
  • 94% I believe flexible work arrangements (e.g., working remote, mobile, telework, etc.) at Dell Technologies contribute positively to our performance as a company.

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