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Senior Program Manager – Product Security Incident Response (PSIRT)

Primary Location: Round Rock, Texas


Additional Location(s): Annapolis Junction, Maryland, United States; Apex, North Carolina, United States; Atlanta, Georgia, United States; Austin, Texas, United States; Bedford, Massachusetts, United States; Bethesda, Maryland, United States; Charlotte, North Carolina, United States; Chesterbrook, Pennsylvania, United States; Chicago, Illinois, United States; Columbia, Maryland, United States; Columbia, South Carolina, United States; Columbus, Ohio, United States; Coral Gables, Florida, United States; Dallas, Texas, United States; Durham, North Carolina, United States; East Rochester, New York, United States; El Paso, Texas, United States; Franklin, Massachusetts, United States; Franklin, Tennessee, United States; Hopkinton, Massachusetts, United States; Houston, Texas, United States; Independence, Ohio, United States; Jacksonville, Florida, United States; Lisle, Illinois, United States; McLean, Virginia, United States; Melville, New York, United States; Miami, Florida, United States; Nashua, New Hampshire, United States; Nashville, Tennessee, United States; Needham, Massachusetts, United States; Pittsburgh, Pennsylvania, United States; Providence, Rhode Island, United States; Remote - Louisiana, United States; Remote - Massachusetts, United States; Remote - Texas, United States; Research Triangle Park, North Carolina, United States; Reston, Virginia, United States; Richardson, Texas, United States; Richmond, Virginia, United States; Rocky Hill, Connecticut, United States; San Antonio, Texas, United States; Tampa, Florida, United States; Vienna, Virginia, United States; Wallingford, Connecticut, United States; Warren, New Jersey, United States; Washington, DC, District of Columbia, United States

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Senior Program Manager – Product Security Incident Response (PSIRT)

Location:  Remote – United States

The security of customers’ data and systems is of paramount importance to Dell Technologies. Our Product and Application Security team designs and develops software and systems to minimize security risks within our products.  As experts working at the forefront of security, we undertake vulnerability response handling, implement the secure development lifecycle, coordinate security certifications, and develop common software security components and toolkits. As well as ensuring the authenticity and integrity of the product code during product development, we mitigate risks of sourcing and delivery of counterfeit or maliciously tainted components in our products.  

Join us as a Senior Program Manager on our Product & Application Security team located remotely in theUnited States to do the best work of your career and make a profound social impact.

What you’ll achieve

As a Senior Program Manager, you will help drive improvements in Dell’s response to High Profile vulnerabilities.  You will strategize to expand our PSIRT processes beyond traditional product lines (Cloud, Hybrid, SaaS, etc.), developing trusted relationships with industry partners, security researchers and with internal customers.  You will define and implement best practice methods, processes, tools, and continuous improvement initiatives aimed at unifying, simplifying, scaling, and increasing the efficiency of Dell’s Product Security Incident Response (PSIRT) processes across development and support organizations. 

The ideal candidate will have demonstrated success in a Product Security Incident Response Program within a global technology company, have technical depth and experience, and leadership skills, to succeed. 

You will:

  • Partner with internal cross-functional teams to build and support the processes and tools necessary to support High Profile vulnerability response 
  • Collaborate with external security researchers and research organizations associated with any High Profile vulnerability 
  • Partner with engineering, support organizations and PSIRT Program Managers to triage vulnerability reports and to determine the impact on Dell products 
  • Coordinate communication of vulnerability impact and remedy information to customers for High Profile vulnerabilities and present on High Profile vulnerabilities to Executive staff 
  • Define and report program roadmap, status, development issues and success metrics for High Profile process 

Take the first step towards your dream career

Every Dell Technologies team member brings something unique to the table. Here’s what we are looking for with this role:

Essential Requirements

  • Related experience in Product & Application Security, Security Operations, PSIRT, CSIRT, Vulnerability Response and/or Incident Response 
  • Experience implementing security and incident management processes 
  • Comfortable making risk-based decisions  
  • Ability to prioritize projects, tasks and deliverables and manage dynamic priorities 
  • Excellent written and verbal communication skills, with focus on details, readability, and usability

Desired Requirements

  • Bachelor's degree in Computer Science, Information Security, Risk Management, Information Systems, or a related field with 8+ years relevant experience; or equivalent professional experience
  • CISSP, CSSLP, SANS GIAC, PMP certifications a plus 
  • Knowledge of PowerBI and Tableau 

Here’s our story; now tell us yours

Dell Technologies helps organizations and individuals build a brighter digital tomorrow. Our company is made up of more than 150,000 people, located in over 180 locations around the world. We’re proud to be a diverse and inclusive team and have an endless passion for our mission to drive human progress. 

What’s most important to us is that you are respected, feel like you can be yourself and have the opportunity to do the best work of your life -- while still having a life. We offer excellent benefits, bonus programs, flexible work arrangements, a variety of career development opportunities, employee resource groups, and much more. 

We started with computers, but we didn’t stop there.  We are helping customers move into the future with multi-cloud, AI and machine learning through the most innovative technology and services portfolio for the data era.  Join us and become a part of what’s next in technology, starting today. 

You can also learn more about us by reading our latest Diversity and Inclusion Report and our plan to make the world a better place by 2030 here.

Dell is committed to the principle of equal employment opportunity for all employees and to providing employees with a work environment free of discrimination and harassment. All employment decisions at Dell are based on business needs, job requirements and individual qualifications, without regard to race, color, religion or belief, national, social or ethnic origin, sex (including pregnancy), age, physical, mental or sensory disability, HIV Status, sexual orientation, gender identity and/or expression, marital, civil union or domestic partnership status, past or present military service, family medical history or genetic information, family or parental status, or any other status protected by the laws or regulations in the locations where we operate. Dell will not tolerate discrimination or harassment based on any of these characteristics. Dell encourages applicants of all ages. Read the full Employment Opportunity Policy here.

LIPRIORITY

Job ID: R090012
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