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Austin, Texas

Cyber Recovery Solutions Architect (USA Remote)

Remote - California, United States (All Other); Remote - California, United States (Bay Area); Remote - Massachusetts, United States; Remote - Texas, United States; Remote - Washington, United States

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Cyber Recovery Solutions Architect

Remote Anywhere USA

Do you have a passion for being a Cloud Services thought leader/evangelist, for driving innovation and change? Dell Technologies Services (DTS), a key area of growth for Dell Technologies, is building a “As a Service Solutions” to deliver customer workloads utilizing Dell and Partner components.

We are looking for a Solutions Architect, a thought leader to define strategy, build standard architecture for Dell’s workload solution. This role will be focus on working with Dell Engineering team to standardize the solution to be delivered as a Service to Dell customers.

You will be in a dynamic environment with other motivated, talented individuals who inspire greatness in their teammates. Our unique position as a technology leader ensures that you’ll always be challenged in your work and supported in reaching your most ambitious goals.

As part of the Solutions Engineering team for Dell Cloud Managed Services Platform, you will:

  • Define standard Cyber Recovery (CR) solution architecture for our customers
  • Identify solutions feature requirements to support common customer use-case running on Dell’s CR engineered stack
  • Integrate with Dell Cloud Management Platform to enable delivery of aaS
  • Define monitoring and management requirements to deliver performance and availability requirements and test solution against them
  • Work with automation engineers to automate solution installation, patch testing
  • Document the solution installation guides, network connectivity, rack design
  • Act as the last stop to simulate customer issues in the lab and interface with Dell and non-dell product engineering

Essential Requirements

  • B.S. or M.S. in Engineering, Computer Science, technical degree, or equivalent work experience with 10+ years of experience in Architecting and Implementing highly available and scalable products - with emphasis on products for highly technical users (e.g., software engineers, system engineers, site reliability engineers).
  • Hands-on deployment and architecture experience using various hardware and software platforms including Data Domain, PowerProtect, CyberSense, Cyber Recovery, Avamar, and Networker and use other infrastructure services like NTP, DNS, Logging, AD, firewalls
  • Knowledge of the Vault architecture for secure data transmission and recovery of customer data.
  • Management & Operations tools experience with a goal of zero touch automation in a multi-tenant manner
  • Prior working experience with Agile software development, DevSecOps, IaC and their Automation toolchains e.g. Ansible, Phython, PowerShell, Jira, Git.

Desirable Requirements

  • Worked in Engineering, Consulting or Managed Services business
  • Team player, supporting and promoting team accomplishments with a proven ability to drive change through influence and collaboration across a matrix organization in a highly fluid environment.
  • Implementation experience of zero trust security 
  • Experience working closely with Site Reliability Engineering teams
  • Exceptional written and verbal communicator – able to translate complex technical constructs/solutions to all level of understanding including C-Suite


Here’s our story; now tell us yours

Dell Technologies helps organizations and individuals build a brighter digital tomorrow. Our company is made up of more than 150,000 people, located in over 180 locations around the world. We’re proud to be a diverse and inclusive team and have an endless passion for our mission to drive human progress.

What’s most important to us is that you are respected, feel like you can be yourself and have the opportunity to do the best work of your life -- while still having a life. We offer excellent benefits, bonus programs, flexible work arrangements, a variety of career development opportunities, employee resource groups, and much more.

We started with computers, but we didn’t stop there. We are helping customers move into the future with multi-cloud, AI and machine learning through the most innovative technology and services portfolio for the data era. Join us and become a part of what’s next in technology, starting today.

You can also learn more about us by reading our latest Diversity and Inclusion Report and our plan to make the world a better place by 2030 here.

Dell is committed to the principle of equal employment opportunity for all employees and to providing employees with a work environment free of discrimination and harassment. All employment decisions at Dell are based on business needs, job requirements and individual qualifications, without regard to race, color, religion or belief, national, social or ethnic origin, sex (including pregnancy), age, physical, mental or sensory disability, HIV Status, sexual orientation, gender identity and/or expression, marital, civil union or domestic partnership status, past or present military service, family medical history or genetic information, family or parental status, or any other status protected by the laws or regulations in the locations where we operate. Dell will not tolerate discrimination or harassment based on any of these characteristics. Dell encourages applicants of all ages. Read the full Equal Employment Opportunity Policy here.

Job ID: R156748

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  • Award Winning Financial Wellness Tools and Resources

  • Generous Leave of Absence for New Parents and Caregivers

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  • Employee Assistance Program

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