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Service Provider Solutions Architecture Practice Lead - Remote US

Primary Location: Hopkinton, Massachusetts
Additional Location(s): Austin, Texas, United States

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Service ProviderSolutions Practice Lead - Remote US

Dell provides the technology that transforms the way we all work and live. But we are more than a technology company — we are a people company. We inspire, challenge and respect every one of our over 100,000 employees and contractors.

We never stand still. TheService Provider and Telecom Transformation team (SPT2) within theTelecom Systems Business (TSB)is committed to developing solutions for service providers globally and integrating the breadth of the Dell Technologies portfolio for these solutions.  Ourteam memberscombine technical knowledge with broad business development capabilities andService Provider backgroundtodrive adoption of solutionswith our customers & partnersglobally.

Showcasing excellence and innovation at every stage, theService ProviderSolutions Practice Leadis responsible forleading apractice team focused onworking with partners to identify and jointly build/take to marketservice providersolutions based on Dell Technologies (Dell,DellEMC, VMWare, Virtustream, Boomi) and 3rd party ISV capabilities.  Using a wealth of technical and industry experience, we work across functional areas to implement our products or solutions. We undertake thorough analysis of the markets to ensure we maximize profitability and adjust our product strategies to respond to competition. Our role also involves acting as subject matter experts for internal and external product events or partner meetings.

Note this position requires working with team members globally, including US, Australia, Middle East, and Europe on a daily basis

Key Responsibilities 

  • Manage a Solutions Creations practice consisting of a global team ofSolution Architects

  • Understanding of the different types and models of service providers including Telecom, Cloud Service Provider,Systems Integrator, andStrategic Outsourcers

  • Chair review meetings of solutions built by the team for accuracy, completeness,professionalism, business results, and adherence to templates/process

  • Co-develop “aaS” solutions with Service provider partners globally

  • Implement solutions forService Providersbased onGo-To-Market strategies

  • Support and deliver solutions to theService ProviderCampaignPracticeto drive adoption and awareness of the solutions globally

  • Work with keyService Providerpartners to understand business needs and recommend projects for solution creation

  • Lead Ideation workshops to determine how we can partner withService Providers

  • Drive successful adoption ofService Providersolutions through both internal and external partnership

  • Coordinate with technical teams and project management to drive successful creationofService Providersolutions

  • BuildnewService Providersolutionsand artifacts based on a defined Solution Creation Process (SCP)

  • Provide weekly status updates on project status

  • Coordinate across internal team and business units across the enterprise to implement solutions

Essential Requirements 

  • 15+ yearssolution creationexperiencewith/forService Providers

  • Team leadership experience

  • Experience with Project Planning tools and methodology

  • Understanding of Service Provider market, requirements, technologies, drivers Storage Technologies

  • Business development / strategic analysis

  • Telco Cloud Technologies, Cloud Service Provider Technologies

  • Strong Communication Skills

  • Leadership skills

Desirable Requirements 

  • Dell Technologies

  • Telco Technologies (NFV, OSS, BSS, SDWAN, 5G, ORAN, VRAN,etc)

  • Cloud Technologies (Cloud,VMware, Automation, Multi-Tenancy, IaaS, PaaS, SaaS)

  • DellEMCNetworking product line knowledge

  • VMWare product family knowledge

  • Dell Server product family knowledge

  • DellEMCStorage product family knowledge

  • Marketing

  • Pre-Sales

If you have the vision and tactical acumen to steer the success of strategic business opportunities for a global business, this is your opportunity to develop with Dell.

This position is being staffed as afull timerole.  Details:

  • Standardfull timework week

  • Remote Worker – some time in Dell Office, but mostly work from home and customer sites

  • Max 40% Travel (negotiable), including international

Dell Technologies is a unique family of businesses that helps organizations and individuals build their digital future and transform how they work, live and play—providing customers with the industry’s broadest and most innovative technology and services portfolio. We value our customers, winning together, innovation, results and integrity. Grow your career with a highly competitive salary, bonus programs, world-class benefits and unparalleled learning and development opportunities— all at a company that is proud to be diverse and inclusive. Learn more on how we are closing the diversity gap here.

Dell is committed to the principle of equal employment opportunity for all employees and to providing employees with a work environment free of discrimination and harassment. All employment decisions at Dell are based on business needs, job requirements and individual qualifications, without regard to race, color, religion or belief, national, social or ethnic origin, sex (including pregnancy), age, physical, mental or sensory disability, HIV Status, sexual orientation, gender identity and/or expression, marital, civil union or domestic partnership status, past or present military service, family medical history or genetic information, family or parental status, or any other status protected by the laws or regulations in the locations where we operate. Dell will not tolerate discrimination or harassment based on any of these characteristics. Dell encourages applicants of all ages. Read the full Employment Opportunity Policy here.

Job ID: R072582
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