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Systems Engineering Manager, Data Protection

Houston, Texas, Austin, Texas, United States;Dallas, Texas, United States;San Antonio, Texas, United States 04/24/2019
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DELL EMC DPS Presales is an elite technical force in the industry working within the larger ecosystem of Presales, Sales, Services and Partners to help our customers achieve business outcomes with our innovative, disruptive and “household name, industry leading” technologies and solutions.  We are looking for an energetic, innovative leader to join our ranks and work with our team continuing to move us forward.

Dell is a collective of customer-obsessed, industry-leading visionaries. At our core is a commitment to diversity, sustainability and our communities. We believe in working together to build a brighter future, celebrating the entrepreneurial spirit that lives inside us all, and marrying innovation with action. Dell is proud to offer unparalleled growth and development opportunities for our team members. We believe that technology is essential for driving human progress, and we’re committed to providing that technology to people and organizations everywhere, so they can transform the way they work and live.

We currently have an opening on our US Presales Data Protection team for an experienced Manager, Systems Engineering to lead a team of technical presales engineers.


Summary

  • Manages all activities of the pre-sales resources. In conjunction with sales and Services management develops strategies to direct resources toward the largest and most profitable Dell EMC opportunities.
  • As a business partner with sales management, manages the organizational effectiveness, efficiency, and alignment of all technical resources with clear divisional services bookings and product revenue goals.
  • Provides advice and counsel to sales management in the effective use and deployment of technical resources. Must maintain close alignment with sales, Services Delivery management, and other management functions.
  • Effectively articulates externally and internally once Dell EMC GTM strategy.


Role Responsibilities

  • Inspects account penetration strategies including account specific product and service sales plans for all accounts.
  • Uses knowledge of competitive solutions to help the sales and technical organizations to propose the most optimal Dell EMC solution for the customer thereby allowing the sales and technical to effectively address and dispel customer objections to the proposed solution(s).
  • Develops business networks across the organization and customer based in support of sales team objectives and engages and leverages corporate resources, abilities, budgets and personnel as appropriate. Executes programs for the TC community Inspects technical sales plans
  • Insures that sales and technical organizations are properly aligned to achieve objectives and TCE. Management of the technical resource plan for the District Inspects configuration and documentation of Dell EMC software, hardware and service solutions to meet customer and sales objectives.
  • Ensures compliance of presales documentation. Internally qualifies sales opportunities in the terms of customer technical requirements, competition, decision making process and funding. Orchestrates and leads District Sales and Services Leadership Meetings.
  • Develops IDP for direct reports Responsible for bookings. Manages escalations and follow through until successfully resolved. Possesses strong, detailed product/technology/industry knowledge.
  • Knowledge of job associated software and applications. Maintains strong understanding of the competitive landscape within the respective territory. Typically responsible for a several districts or large area.

Requirements

  • Ideally 8+ years experience managing a team
  • Broad technology career exposure
  • Experience recruiting and developing technical resources
  • Leverages a data driven approach to running their business
  • Highly Effective, Collaborative, Proactive communications skills: written and verbal, technical and executive levels
  • Good relationship building skills
  • Experience operating in a matrix organization is a plus
  • Technical background in some of the contexts our customers operate such as virtualization, cloud, mission critical applications, databases, etc.
  • Excellent presentation and customer facing skills.  As a leader and steward in the company you will be asked to present to customers and internally, strategic DELL EMC GTM messages in formats such as EBCs, boot camps, User Groups, etc.
  • Develops IDP for direct reports Responsible for bookings. Manages escalations and follow through until successfully resolved. Possesses strong, detailed product/technology/industry knowledge.
  • Knowledge of job associated software and applications. Maintains strong understanding of the competitive landscape within the respective territory. Typically, responsible for a several districts or large area
  • Ensures compliance of presales documentation. Internally qualifies sales opportunities in the terms of customer technical requirements, competition, decision making process and funding. Orchestrates and leads District Sales and Services Leadership Meetings.
  • Data Protection technology experience a plus

Why work with us?

  • Life at Dell means collaborating with dedicated professionals with a passion for technology.
  • When we see something that could be improved, we get to work inventing the solution.
  • Our people demonstrate our winning culture through positive and meaningful relationships.
  • We invest in our people and offer a series of programs that enables them to pursue a career that fulfills their potential.
  • Our team members’ health and wellness is our priority as well as rewarding them for their hard work.


Dell is committed to the principle of equal employment opportunity for all employees and to providing employees with a work environment free of discrimination and harassment. All employment decisions at Dell are based on business needs, job requirements and individual qualifications, without regard to race, color, religion or belief, national, social or ethnic origin, sex (including pregnancy), age, physical, mental or sensory disability, HIV Status, sexual orientation, gender identity and/or expression, marital, civil union or domestic partnership status, past or present military service, family medical history or genetic information, family or parental status, or any other status protected by the laws or regulations in the locations where we operate. Dell will not tolerate discrimination or harassment based on any of these characteristics. Learn more about Diversity and Inclusion at Dell here.

Job Family: Engineering Job ID: R58193

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