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Telecom Services Product Manager – New Offer Development

Primary Location: Austin, Texas


Additional Location(s): Remote - Texas, United States

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Telecom Services Product Manager – New Offer Development

Location: Austin, TX or Remote United States

Dell Technologies is a collective of customer-obsessed, industry-leading visionaries. We believe that technology is essential for driving human progress, and the technology we provide transforms the way we all work and live. But we are more than a technology company — we are a people company. We recognize that over 100,000 employees across six continents have different interests and aspirations. We inspire, challenge and respect every one of them, every day. And we provide them with unparalleled growth and development opportunities.

Dell Technologies is searching for a Product Manager to address the emerging market for 5G-related services 5G is one of the most important technologies that will influence the coming decade. It will enable essential advances across many industries and verticals, from smart cities and IoT to connected health care.  Dell Technologies intends to be at the forefront of 5G assisting Communications Service Providers (CSPs) to build out revolutionary 5G services and empowering enterprise customers to leverage this technology for their businesses. Join us as a Product Manager – New Offer Development on our Telecom Services Development team in to do the best work of your career and make a profound social impact.


What you’ll achieve
As a Product Manager, you will identify new growth areas, technologies and emerging product/service opportunities. You will conduct in-depth market analysis to optimize existing products/solutions and build next generation products, partnering closely with the Engineering and Product Management teams to build a product road map and align product strategies for the business.


You will:

  • Develop business cases built upon real industry data and customer insight to create the next generation of services

  • Set strategy, develop roadmaps, create offers and commercial models in a cross-functional environment

  • Drive new service launches and schedules through a multi-phased Offer Lifecycle Process (OLP) starting from the business concept stage of the development through to a successful worldwide launch

  • Manage and support services through their entire life cycle and make decisions regarding enhancements throughout the lifecycle until End of Life (EOL)

  • Apply broad knowledge of company’s product/service capabilities and competitive environment to identify new growth areas, new technology and emerging product/service opportunities

  • Ensure that product/solution features and specifications reflect customer requirements and prioritize those against budget, timeline and other constraints

  • Work across all functional areas, gathering inputs, updating product plans and roadmaps, and communicating the impact of decisions to all stakeholders


Take the first step towards your dream career
Every Dell Technologies team member brings something unique to the table. Here’s what we are looking for with this role:

Essential Requirements

  • 12+ years of related experience in Product Management, Product Marketing, or relevant role in the telecom industry with a Bachelor’s degree; or 8+ years with a Master’s degree

  • Proven ability to build business cases and winning roadmaps within a Telecom Equipment Manufacturer, a Telecom Service Provider or within a technology company servicing the Telecoms market

  • Successful experience in creating packaged and as-a-Service offers (aaS) around cloud operating models

  • Ability to articulate and support service offerings while working with customers and account teams to gather input and capture features

  • Excellent communication skills and ability to make complex concepts and offerings simple and intuitive. Demonstrated aptitude to influence/sell ideas and present alternatives in a convincing fashion to a mixed audience, from peers to executives

  • Team player committed to drive change through influence and collaboration across a matrix organization in a highly fluid environment


Desirable Requirements

  • Experience with 5G or other mobile technologies with a focus on defining and bringing services to market

  • Understanding of the needs of Telecom Operators involved in various stages of implementing the evolution of their core, access, and radio networks as well as server, storage, and networking building blocks needed to deliver virtualized solutions.

  • Knowledge of edge computing applications



Here’s our story; now tell us yours

Dell Technologies helps organizations and individuals build a brighter digital tomorrow. Our company is made up of more than 150,000 people, located in over 180 locations around the world. We’re proud to be a diverse and inclusive team and have an endless passion for our mission to drive human progress.

What’s most important to us is that you are respected, feel like you can be yourself and have the opportunity to do the best work of your life -- while still having a life. We offer excellent benefits, bonus programs, flexible work arrangements, a variety of career development opportunities, employee resource groups, and much more.

We started with computers, but we didn’t stop there. We are helping customers move into the future with multi-cloud, AI and machine learning through the most innovative technology and services portfolio for the data era. Join us and become a part of what’s next in technology, starting today.

You can also learn more about us by reading our latest Diversity and Inclusion Report and our plan to make the world a better place by 2030 here.



Dell is committed to the principle of equal employment opportunity for all employees and to providing employees with a work environment free of discrimination and harassment. All employment decisions at Dell are based on business needs, job requirements and individual qualifications, without regard to race, color, religion or belief, national, social or ethnic origin, sex (including pregnancy), age, physical, mental or sensory disability, HIV Status, sexual orientation, gender identity and/or expression, marital, civil union or domestic partnership status, past or present military service, family medical history or genetic information, family or parental status, or any other status protected by the laws or regulations in the locations where we operate. Dell will not tolerate discrimination or harassment based on any of these characteristics. Dell encourages applicants of all ages. Read the full Equal Employment Opportunity Policy here.

Job ID: R098272

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