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Remote - Belgium

Services Presales Architect

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Services Presales Architect

Brussels, Belgium

Are you an experienced Presales Consultant who could provide advices for a game-changing, enterprise-wide IT Transformation service? Do you want to be a hero to Dell´s customers by resolving their complex IT issues?

The Presales Architect works within our Dell Technologies Services (DTS) business unit and leads the ITTransformation services solution definition in close alignment with the Services Sales, Services Delivery Teams and in collaboration with product account teams to position the Dell solution that best meets customer requirements and expected outcomes. IT Transformation services at Dell cover a wide range of technologies and solutions and span across our Consulting, Deployment, Residency, Support and Managed services, all aligned with our product portfolio (Storage, Data Protection, Servers, Converged/Hyperconverged infrastructure and Network).

Join us to do the best work of your career and make a profound social impact as a EMEA Services Pre-Sales Consultant on our Dell Technologies team in Belgium.

What you’ll achieve:

This is a senior, pre-sales, customer facing role. The Services Pre-Sales Architect will lead the development of client presentations up to C-level management, workshops, Services responses to Requests for Proposal (RFPs), Statements of Work (SOW) creation and review, effort estimation and transition of work to the delivery organization through appropriate practice management.

You Will:

  • Support highly complex accounts and will lead customer presentations and workshops at the senior leadership level by articulating the IT transformational journey in both business value and technology terms with a special focus on MultiCloud, Data Center and Automation/Integration.

  • Be part of an EMEA team of Pre-Sales Consultants and work on opportunities across EMEA. Beside of being engaged on opportunities directly you will also support your country-based Services Pre-Sales Consultants with subject-matter expertise.

  • Manage Solution development (sometimes using expertise from other disciplines) including solution design, scope documents, risk profile, and financials; coordinate the Team of Subject Matter Experts and Solution Architects in the Solution definition and services effort estimates

  • Create deliverables, responses and SoW based on Dell Services offers according to the Solution needs. Act as the Services Pre-Sales solution owner and contribute to the sales pursuit strategy.

  • Ensure internal Services Deal Governance is applied to all proposals and responses (RFP and SOWs) and support deal negotiation and closure to include transition support to service delivery

  • Contribute to business results through quality of solution, advice and decisions. SME and evangelist regarding Dell Services Brand: represent DTS in Dell Tech Organization through internal presentations, programs and training

Take the first step towards your dream career Every Dell Technologies team member brings something unique to the table. Here’s what we are looking for with this role:

Essential Requirements:

  • Expert level experience in IT transformation including Multi Cloud solutions, Data Center, Virtualization, Automation, Infrastructure-as-Code, Application Transformation and integration into existing IT environments and proficient in multiple service areas and technologies

  • Previous experience of acting as a solution lead, pre-sales consultant, solution architect and proven skills and experience in constructing services solutions (scope services, assemble effort estimates, plan programs and work packages)

  • Thorough understanding of a services P&L and cash flow development (including business impact), risk analysis and commercial models such as Fixed Price, T&M and incorporation of 3rd party contracts

  • Proven experience in client facing roles and effectively influencing at all levels (up to CxO) with ability to construct, tailor, and negotiate service contracts (e.g. Statements of Work) for both customer engagement and partner provisioning

  • Exceptional consulting skills, including methods, tools and techniques to apply within an IT transformation context; professional communication skills in English; ability to work across EMEA in an international environment.

Desirable Requirements

Working knowledge of Dell and VMware product portfolio and Cloud Hyperscalers.


Here’s our story; now tell us yours

Dell Technologies helps organizations and individuals build a brighter digital tomorrow. Our company is made up of more than 150,000 people, located in over 180 locations around the world. We’re proud to be a diverse and inclusive team and have an endless passion for our mission to drive human progress.

What’s most important to us is that you are respected, feel like you can be yourself and have the opportunity to do the best work of your life -- while still having a life. We offer excellent benefits, bonus programs, flexible work arrangements, a variety of career development opportunities, employee resource groups, and much more.

We started with computers, but we didn’t stop there. We are helping customers move into the future with multi-cloud, AI and machine learning through the most innovative technology and services portfolio for the data era. Join us and become a part of what’s next in technology, starting today.

You can also learn more about us by reading our latest Diversity and Inclusion Report and our plan to make the world a better place by 2030 here.

Dell is committed to the principle of equal employment opportunity for all employees and to providing employees with a work environment free of discrimination and harassment. All employment decisions at Dell are based on business needs, job requirements and individual qualifications, without regard to race, color, religion or belief, national, social or ethnic origin, sex (including pregnancy), age, physical, mental or sensory disability, HIV Status, sexual orientation, gender identity and/or expression, marital, civil union or domestic partnership status, past or present military service, family medical history or genetic information, family or parental status, or any other status protected by the laws or regulations in the locations where we operate. Dell will not tolerate discrimination or harassment based on any of these characteristics. Dell encourages applicants of all ages. Read the full Equal Employment Opportunity Policy here.

Job ID: R185940

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