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Remote - India (Karnataka)

Advisor, Resource Deployment Manager (I7)

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Strategic Resource Manager

Join us as a Strategic Resource Manager on our APJC Professional Services Resource Management team in Bangalore, India to do the best work of your career and make a profound social impact.

What you’ll achieve

As a Strategic Resource Manager, you will be responsible for serving as the primary Resource Management SPOC for Professional Services Delivery leaders and accountable for the RM service provided to the aligned geography. The SRM will understand all aspects of staffing and being able to deliver the professional services project portfolio in the most cost-efficient manner. Strategically, the SRM will always work with a forward-looking view to ensure Professional Services Delivery team can perform at optimal cost without constraints.

You will work with the aligned Professional Services leadership team inclusive of Project Managers and Technical architects, cross-functional business units’ stakeholders and various members within the APJC Professional Services Resource Management team to achieve the goals of the Strategic Resource Manager role. 

You will:

  • Be the primary point of contact to the aligned Professional Services region’s leadership team on all aspects related to resource management
  • Support aligned Professional Services team’s financial & operational goals and provide thought leadership on various leadership meetings
  • Manage conflict & escalation, facilitate resolution of staffing issues
  • Fulfill demand requests and oversee quality of demand management
  • Perform skills management, resource forecasting and manage resource utilization

Take the first step towards your dream career

Every Dell Technologies team member brings something unique to the table. Here’s what we are looking for with this role:

Essential Requirements

  • Minimum 4-5 years of experience in IT industry with a bachelor’s degree or equivalent
  • Rich experience in cross-functional & cross-cultural communication and collaboration
  • Quick learner and ability to relate all conversations / asks to the ‘big-picture’
  • Experience with Microsoft office (Word, Excel, PPT, Outlook) and exposure to other business applications
  • Flexibility to working in APJC business hours (~7-9am to 4-6pm India time) based on aligned geography

Desirable Requirements

  • Sound knowledge of Dell Technologies product portfolio
  • Demonstrated ability to lead and manage multiple priorities, workstreams and influence people / stakeholders

Here’s our story; now tell us yours

Dell Technologies helps organizations and individuals build a brighter digital tomorrow. Our company is made up of more than 150,000 people, located in over 180 locations around the world. We’re proud to be a diverse and inclusive team and have an endless passion for our mission to drive human progress. 

What’s most important to us is that you are respected, feel like you can be yourself and have the opportunity to do the best work of your life -- while still having a life. We offer excellent benefits, bonus programs, flexible work arrangements, a variety of career development opportunities, employee resource groups, and much more. 

We started with computers, but we didn’t stop there. We are helping customers move into the future with multi-cloud, AI and machine learning through the most innovative technology and services portfolio for the data era. Join us and become a part of what’s next in technology, starting today. 

You can also learn more about us by reading our latest Diversity and Inclusion Report and our plan to make the world a better place by 2030 here.

Application closing date: 30 June 2022

Dell is committed to the principle of equal employment opportunity for all employees and to providing employees with a work environment free of discrimination and harassment. All employment decisions at Dell are based on business needs, job requirements and individual qualifications, without regard to race, color, religion or belief, national, social or ethnic origin, sex (including pregnancy), age, physical, mental or sensory disability, HIV Status, sexual orientation, gender identity and/or expression, marital, civil union or domestic partnership status, past or present military service, family medical history or genetic information, family or parental status, or any other status protected by the laws or regulations in the locations where we operate. Dell will not tolerate discrimination or harassment based on any of these characteristics. Dell encourages applicants of all ages. Read the full Employment Opportunity Policy here.

Job ID: R181898

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Why Work Here

Global Benefits

  • Comprehensive Healthcare Programs

  • Award Winning Financial Wellness Tools and Resources

  • Generous Leave of Absence for New Parents and Caregivers

  • Industry Leading Wellness Platform

  • Employee Assistance Program

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