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Bangalore, India

Senior Briefing Consultant

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Senior Briefing Consultant

The Executive Briefing Center at Dell Technologies is where bespoke innovation comes to life. Our tailored, flawlessly executed briefings bring together customers, IT thought leaders and technologists. This is a multi-tiered marketing initiative with significant resources that explores solutions to complex business needs, challenges and plans. The Executive Briefing Center Program team creates compelling, unique messages and content that help Dell Technologies stand out in the global marketplace. It’s about strategizing and planning for maximum impact. And it’s about delivering game-changing briefings. What’s more, there’s a constant focus on making our world-class approach even better.

Join us to do the best work of your career and make a profound social impact as a Senior Briefing Consultant on our Executive Briefing Program team in Bangalore, India.


What you’ll achieve
The Executive Briefing Program Senior Analyst (also known as a “Senior Briefing Consultant”) is responsible for developing differentiated customer experiences through the planning and preparation of Executive Briefings. This role consults with multiple stakeholders including sales teams, executives and subject matter experts (also known as a “Discussion Leaders”) to create customized briefing agendas that help foster customer relationships and win business for Dell Technologies.  The Briefing Consultant will need to apply knowledge of products, solutions and services to assist in developing strategic content for the briefings.


You will:

  • Manage overall end-to-end briefing process from pre-briefing to post briefing, including but not limited to leading planning calls with Sales Teams and Discussion Leaders, agenda building, calendar management, securing Discussion Leaders for sessions, obtain feedback and conduct follow up.

  • Plan Executive Briefings that meet the objectives of both the Customer and the Sales Team by leading strategic and consultative discussions with Sales Teams to develop customized briefing agendas.

  • Weigh strategic relevance of Customer to assess and secure appropriate level of Discussion Leader to support the briefing.

  • Work with colleagues in similar roles via a Shared Services Model to plan briefings in our Executive Briefing Center locations as well as in the Field.

  • Leverage relationships & influencing skills when working with Sales Teams and Discussion Leaders to build out-come based, transformational agendas.

  • Provides process improvement ideas and proposals to enhance the customer experience.

  • Demonstrate proficiency within the parameters of the briefing management tool.

Take the first step towards your dream career
Every Dell Technologies team member brings something unique to the table. Here’s what we are looking for with this role:

Essential Requirements

  • Aptitude to learn and then apply knowledge of technology, solutions, and services to assist in agenda development.

  • High degree of professionalism and diplomacy skills with ability to interface successfully with senior-level executives, sales, lines of business leaders, and customers.

  • Ability to multi-task, set priorities and manage a myriad of details in a time sensitive setting. Exceptional attention to detail and ability to execute multiple, time-sensitive changes at once.

  • Must be a team player, adaptable to change, and willing to support the wider team while also able to work independently.

  • Exceptional interpersonal and communication skills, problem solving skills and demonstrated success with taking initiative.

Desirable Requirements

  • Associate or Bachelor’s degree

  • Solid understanding of MS Office applications

  • Experience with Salesforce.com (SFDC) beneficial

  • 2-5 years of Customer Service, Event Planning, Sales, Marketing or related experience

  • Passion and motivation for exceeding internal and external customer expectations.

Here’s our story; now tell us yours

Dell Technologies helps organizations and individuals build a brighter digital tomorrow. Our company is made up of more than 150,000 people, located in over 180 locations around the world. We’re proud to be a diverse and inclusive team and have an endless passion for our mission to drive human progress.

What’s most important to us is that you are respected, feel like you can be yourself and have the opportunity to do the best work of your life -- while still having a life. We offer excellent benefits, bonus programs, flexible work arrangements, a variety of career development opportunities, employee resource groups, and much more.

We started with computers, but we didn’t stop there. We are helping customers move into the future with multi-cloud, AI and machine learning through the most innovative technology and services portfolio for the data era. Join us and become a part of what’s next in technology, starting today.

You can also learn more about us by reading our latest Diversity and Inclusion Report and our plan to make the world a better place by 2030 here.

Application closing date: 22nd October, 2021

Dell is committed to the principle of equal employment opportunity for all employees and to providing employees with a work environment free of discrimination and harassment. All employment decisions at Dell are based on business needs, job requirements and individual qualifications, without regard to race, color, religion or belief, national, social or ethnic origin, sex (including pregnancy), age, physical, mental or sensory disability, HIV Status, sexual orientation, gender identity and/or expression, marital, civil union or domestic partnership status, past or present military service, family medical history or genetic information, family or parental status, or any other status protected by the laws or regulations in the locations where we operate. Dell will not tolerate discrimination or harassment based on any of these characteristics. Dell encourages applicants of all ages. Read the full Equal Employment Opportunity Policy here.

Job ID: R140693

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Why Work Here

Global Benefits

  • Comprehensive Healthcare Programs

  • Award Winning Financial Wellness Tools and Resources

  • Generous Leave of Absence for New Parents and Caregivers

  • Industry Leading Wellness Platform

  • Employee Assistance Program

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