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Senior User Experience Designer

Primary Location: Bangalore,
Additional Location(s): Bengaluru, India

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Senior User Experience Designer

RSA is the premier provider of security, risk and compliance management solutions. With more than 25,000 customers, RSA SecurID Access is the industry’s leading strong authentication and secure access platform, used by 94% of the Fortune 500 and protecting more than 50 million identities worldwide.

Job Description

RSA is looking for a dynamic, passionate individual to join the RSA SecurID Access UXD team as a Senior User Experience Designer. The right candidate will take a holistic approach to user experience, considering the users’ journey over time as they interact with RSA SecurID Access. The RSA UXD team works collaboratively with customers, product managers, marketing, documentation, and product development teams throughout the product lifecycle to understand user needs, behaviors and motivations, and to design meaningful and engaging user experiences.

Key Responsibilities

  • Conduct ethnography; synthesize and communicate findings to drive innovative design.
  • Work with a cross-functional Agile team and other UXD team members to define and develop key workflows and interaction models, storyboards, wire frames and prototypes and communicate them effectively in a fast-paced agile environment.
  • Help establish product design and usability goals.
  • Work within brand guidelines to ensure designs are not only user-friendly but remain consistent with other RSA products and our brand framework.
  • Advocate for the user through customer interviews and working groups, user research, persona development, and usability testing.
  • Plan and conduct usability tests, including creation of test plans and scripts, session facilitation, post-test recommendations, and ultimately use feedback to modify and refine designs.
  • Contribute to design reviews and collaborate with the Engineering teams on bug identification and resolution.

Knowledge, Skills, and Abilities

Education

  • Bachelor’s Degree

Experience

  • 4+ years relevant experience

Skills & Abilities

  • Strong understanding of user-centered design principles and ability to demonstrate well-researched best-in-class use and/or application of UXD principles, theories, concepts, and techniques.
  • Top notch communication and presentation skills
  • Strong interaction design and information architecture background
  • Strong visual design skills are a plus
  • Experience with standard design tools such as Photoshop, Illustrator and Balsamiq, and prototyping tools such as Adobe XD and InVision, as well as whiteboarding and storyboarding techniques.
  • Ability to influence others to achieve results
  • Ability to work in a cross-functional team environment consisting of Product Management, Engineering, Customer Support, Sales and others.
  • Strong understanding of an Agile development environment.
  • Strong knowledge of HTML and CSS is a plus.
  • Previous experience in cybersecurity and/or SaaS domains is a plus.
  • A portfolio that demonstrates strong customer focus, grasp of user-centered design and general UX best practices

Job ID: R067241

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