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Program Manager, Business Operation Delivery - TANZU team - Opportunity for Working Remotely

Primary Location: Boston,Massachusetts

Additional Location(s): Atlanta,Georgia,USA; Atlanta,Georgia,USA;

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The Elevator Pitch: Why will you enjoy this new opportunity?

Do you enjoy the pace of managing multiple projects and the creativity in helping business leaders solve problems?  Are you looking for a role that uses your business experience that doesn't limit you to a specific discipline?

We are looking for someone to help us solve real, operational problems and enable our business leaders to make decisions faster.  We also need this individual to manage annual programs and lead the execution globally.   If you like business operations and like working across disciplines, this role is for you.

What is the primary need, technical challenge, and/or problem you will be responsible for?

At VMware Tanzu Labs we help customers modernize their applications and infrastructure so they can deliver better software to production, continuously.  Our Delivery Leaders and their consulting teams work with customers around the world who recognize software is core to what they do.   

The Delivery Operations team provides the support and orchestration of internal activities for the business to run, and allows Leaders to focus on delivering customer outcomes.  We need someone to join our team in managing projects that make business operations better.

What it takes for you to be successful in this role: 

You have a strong foundation in business - maybe it’s Consulting, Sales Operations, HR, Finance, or IT - and can leverage that to work in a generalist role.  You are a structured thinker, who thrives on disciplined execution.  While you can keep a laser focus on a project, you can also easily shift that focus from one type of project to the next.  Working across functions in the company, outside of our team, is something that energizes you.

As a program manager on this team, you will perform the following and more: 

  • Manage and support the roll out of Services-wide initiatives including, variable compensation plans, hiring initiatives, communications programs and return to work plans

  • Collaborate with global Service Leaders to identify operational bottlenecks, develop actionable remediation plans, and measure progress

  • Work cross-functionally to align stakeholders on key outcomes

  • Communicate and document clear, concise processes and actions

  • Coordinate with our Operations Leaders in executing plans

  • Collect feedback on new project rollouts and integrate with subsequent iterations

Required skills 

  • 5  years of business operations experience (Consulting, Sales Operations, HR, Finance, or IT)

  • Experience managing programs/projects

  • Ability to deal with ambiguity and adapt your approach

  • Proven ability to turn broad concepts into specific outcomes and actions

  • High sense of urgency and ability to prioritize

  • Strong problem-solving skills: must be capable of accurately assessing needs, maintaining a calm business demeanor, and taking quick action to resolve issues

  • Outstanding communication and presentation skills with the ability to address both executive and technical audiences

Preferred Skills

  • Experience working in the software industry

  • Experience with consulting teams

  • Work with distributed teams

Category : Business Strategy and Operations
Subcategory: Project Management
Experience: Manager and Professional
Full Time/ Part Time: Full Time
Posted Date: 2021-05-19

VMware Company Overview: At VMware, we believe that software has the power to unlock new opportunities for people and our planet. We look beyond the barriers of compromise to engineer new ways to make technologies work together seamlessly. Our cloud, mobility, and security software form a flexible, consistent digital foundation for securely delivering the apps, services and experiences that are transforming business innovation around the globe. At the core of what we do are our people who deeply value execution, passion, integrity, customers, and community. Shape what’s possible today at

Equal Employment Opportunity Statement: VMware is an Equal Opportunity Employer and Prohibits Discrimination and Harassment of Any Kind: VMware is committed to the principle of equal employment opportunity for all employees and to providing employees with a work environment free of discrimination and harassment. All employment decisions at VMware are based on business needs, job requirements and individual qualifications, without regard to race, color, religion or belief, national, social or ethnic origin, sex (including pregnancy), age, physical, mental or sensory disability, HIV Status, sexual orientation, gender identity and/or expression, marital, civil union or domestic partnership status, past or present military service, family medical history or genetic information, family or parental status, or any other status protected by the laws or regulations in the locations where we operate. VMware will not tolerate discrimination or harassment based on any of these characteristics. VMware encourages applicants of all ages. Vmware will provide reasonable accommodation to employees who have protected disabilities consistent with local law. Job ID: R2106440
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