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Bratislava, Slovakia

Business Intelligence Consultant - Customer Growth Marketing

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Business Intelligence Consultant

The Global Customer Growth Marketing team’s mission is to drive business growth by keeping our customers at the center. We believe customer behaviors towards the brands they touch are rapidly changing. Digital transformation is touching our lives. Our team uses data, fueled by Artificial Intelligence & Machine Learning (AI/ML), to listen, understand and act so we can give customers what they want– while growing Marketing’s contribution to the business. We are a group of builders – we bring CRM, Data Science, Data Engineering, MLOps and Automation skills together to make the magic happen.

Working with our marketing professionals and marketing database experts, you will build solutions which enable data-driven marketing for our SB businesses across the globe. Your solutions will enhance the quality of leads we deliver to sales and help our marketing teams meet our customer’s needs via optimal campaigns and strategies.

What you’ll achieve:

As a Business Intelligence Consultant you work with other engineers, business analysts, strategists and data scientists to solve some of the hardest business problems and you will learn what it takes to deliver real business outcomes using our marketing database, reporting solutions and modelling solutions in the real-world.

Your analysis will have a direct impact on our outbound sales motion, the campaigns we run and the strategies we employ to serve our customers and drive business outcomes. This is a global role – you will need to work within a variety of cultures and time-zones.

You will build strong relationships with our key stakeholders and partners to understand the business needs and pain points. You will use this information to design our BI roadmap, tell stories, deliver insights and accelerate our digital transformation.

You will:

  • Manage the relationship with our marketing & sales stakeholders ensuring we deliver data driven actionable insights.
  • Support our strategic initiatives by building scalable dashboards and solutions as well as delivering ad-hoc analysis on key initiatives.
  • Ensure accurate and timely delivery of quarterly and yearly buyer base forecasts.
  • Solve stakeholder issues and explain where and how issues arose as well as proposing and driving a solution with the team
  • Identify opportunities to both simplify / expand our reporting suite, e.g. by working with our AI/ML team to showcase insights from those models
  • Lead solutioning of hard problem statements, often working with multiple business and engineering teams - define timelines & deliver on our commitments

Take the first step towards your dream career

Every Dell Technologies team member brings something unique to the table. Here’s what we are looking for with this role:

Essential Requirements

  • Leadership skills - you are comfortable presenting data and ideas to stakeholders and enjoy mentoring junior team members
  • Many of our datasets are Terabytes in size, so Solid SQL and knowledge of relational databases, preferably in a multi-parallel setting (MPP) will be required to deliver reports and dashboards which scale to multiple regions.
  • General purpose programming language such as Python, including knowledge of plotting libraries such as plotly or matplotlib.
  • Experience building dashboards / reports in Tableau, PowerBI, DASH, RShiny, QlikView or similar
  • Education (Bachelor’s degree or higher) in a numeric / economics related field, or equivalent practical experience
  • You have professional experience. 6+ years of experience in Data or BI engineering dealing with large complex data scenarios
  • Ability to root cause data issues and communicate them effectively to stakeholders

Desirable Requirements

  • Knowledge of forecasting methodologies such as ARIMA, S-ARIMA, Holt-Winters, TAR, S-TAR, ARCH, G-ARCH, ANN is a big plus.
  • Previous exposure to a small business marketing campaign environment
  • Experience in a PostGreSQL database
  • Experience in the Hadoop ecosystem - Hive
  • Awareness of ML / AI solutions applied in a campaign setting
  • Experience in one or more of R, C#, Java, Go and/or similar is a plus
  • Experience with visualization libraries such as d3.js, plotly, matplotlib, ggplot2, etc.

Salary starting from: 4200 EUR gross monthly


Job ID: R147131

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Why Work Here

Global Benefits

  • Comprehensive Healthcare Programs

  • Award Winning Financial Wellness Tools and Resources

  • Generous Leave of Absence for New Parents and Caregivers

  • Industry Leading Wellness Platform

  • Employee Assistance Program

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