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Bratislava, Slovakia

EMEA Field Services Operations Internship opportunities

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EMEA Field Services Operations

- Internship

Join us as a Field Services Operations Analyst on our EMEA Field Services team in Slovakia to do the best work of your career and make a profound social impact

What you’ll achieve

As a GFS (Global Field Services) Operations Analyst you will support daily operations with our EMEA DSPs (Dell Service Partners). You will be in daily contact with leading IT Services companies in the EMEA & Global market. 

You will:

  • Drive day-to-day DSP operational performance in several Field services areas.

  • Drive weekly KPI metrics analyzes & run corrective actions with DSPs.

  • Support Partner managers with DSP KPIs management

  • Handle daily escalations, while cooperating with DSPs and other Services stakeholders (Tech Support, Service Logistics, Global Command Center)

Take the first step towards your dream career
Every Dell Technologies team member brings something unique to the table. Here’s what we are looking for with this role:

Essential Requirements

  • Basic knowledge of IT Services.

  • Good verbal and written communication skills.

  • Customer focus approach.

  • Ability to analyze simple daily/weekly data.Ability to deal with daily operations, including daily escalations handling

  • Fluent in English (Oral and Written)

Desirable Requirements

  • Additional foreign langue skills (next to English)

Hourly salary: 6,60 EUR gross

Benefits

When you join the Dell team as an intern you become a part of a winning company that rewards you with following:

  • Being part of a community of more than 90 interns at Dell Bratislava

  • Access into Learning studio – more than 1,000 online trainings

  • Sport activities – in-house gym

  • In-house café

  • Dell Laptop

  • Possibility to continue after your graduation in professional development programs

  • Networking groups – collaboration, community and personal development (ERGs)

Here’s our story; now tell us yours

Dell Technologies helps organizations and individuals build a brighter digital tomorrow. Our company is made up of more than 150,000 people, located in over 180 locations around the world. We’re proud to be a diverse and inclusive team and have an endless passion for our mission to drive human progress.

What’s most important to us is that you are respected, feel like you can be yourself and have the opportunity to do the best work of your life -- while still having a life. We offer excellent benefits, bonus programs, flexible work arrangements, a variety of career development opportunities, employee resource groups, and much more.

We started with computers, but we didn’t stop there. We are helping customers move into the future with multi-cloud, AI and machine learning through the most innovative technology and services portfolio for the data era. Join us and become a part of what’s next in technology, starting today.

You can also learn more about us by reading our latest Diversity and Inclusion Report and our plan to make the world a better place by 2030 here.



Dell is committed to the principle of equal employment opportunity for all employees and to providing employees with a work environment free of discrimination and harassment. All employment decisions at Dell are based on business needs, job requirements and individual qualifications, without regard to race, color, religion or belief, national, social or ethnic origin, sex (including pregnancy), age, physical, mental or sensory disability, HIV Status, sexual orientation, gender identity and/or expression, marital, civil union or domestic partnership status, past or present military service, family medical history or genetic information, family or parental status, or any other status protected by the laws or regulations in the locations where we operate. Dell will not tolerate discrimination or harassment based on any of these characteristics. Dell encourages applicants of all ages. Read the full Equal Employment Opportunity Policy here.

#Profesia

Job ID: R142391

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Why Work Here

Global Benefits

  • Comprehensive Healthcare Programs

  • Award Winning Financial Wellness Tools and Resources

  • Generous Leave of Absence for New Parents and Caregivers

  • Industry Leading Wellness Platform

  • Employee Assistance Program

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