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Field Services Operations Graduate Opportunities

Bratislava, Slovakia 09/23/2019
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Field Services Operations Graduate Opportunities
Bratislava, Slovakia

Dell has been active in Slovakia since January 2003. We started as a centre of sales and customer support and transfer into a business centre supporting the whole EMEA region and the main financial hub of Dell, globally. We offer a broad palette of positions in IT, finance, sales, marketing, data science, technical support and business process support.

We are very honored and humbled to receive 3rd place in an annual 'best employer' survey conducted by Profesia amongst Shared Service Centers in Slovakia for the year 2018. Join our team and be part of life at Dell.

You will also be responsible for the following:

  • Drives partners day to day operational performance for EMEA Field Services, on dedicated operational metrics

  • Drives weekly KPI metrics, analyzes data and tracks performance with Partners

  • Identifies improvement opportunities and process changes in the operational space and drives initiatives to implement the

  • Cooperates with Global team to drive Field Services processes and procedures in Partner environment

What you can learn:

  • Learn how DELL deliver best service to our customers
  • Drive improvement action plans with Partners

  • Cooperation with international partners and teams

You are our candidate if:

  • You enjoy communication in English language
  • Can handle complex tasks with attention to details
  • Strong drive for results and Analytical skills
  • Influencing & relationship skills 
  • Do not use more than 5 bullet points

What’s next?

  • 1st step: phone screening
  • 2nd step: panel interviews
  • 3rd step: feedback and/or offer communication

Hourly salary: 1 250 EUR gross


When you join the Dell team as an intern you become part of a winning company that rewards you with following:

  • Meal vouchers – fully covered by Dell
  • Sick days & extra days off
  • Multisport card & Gym in the building
  • Language courses reimbursement & various trainings
  • 2 cafes in the building & gaming room
  • Private health care & paid sick leave
  • Relocation bonus - one time financial contribution

We are proud of the way we have embraced diversity at Dell and created an inclusive working environment. Read our Equal Employment Opportunity Policy.

Job Family: Graduate-Opportunities Business-Support Recent-Graduate Job ID: R036718
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