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Product Operations Engineer (Contract Position)

Primary Location: Bukit Mertajam, Malaysia

Additional Location(s):

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Product Operations Engineer (Contract Position)

When Dell Technologies launches new game-changing products into the global market, Product Operations Engineering has a vital role to play. The team coordinates all the operational activities that enable products to be introduced and sustained successfully. It’s about making sure there is consistency between production and test environments. It’s about ensuring hardware, software and networking changes are migrated into the production environment in a stable and controlled way. And it’s about creating build processes, coordinating product builds for release into production and setting up configuration specifications for releases.

Join us to do the best work of your career and make a profound social impact as a Product Operations Engineer on our Configuration Services team in Penang.

You will:

  • Work with Customers and Project Managers on Technical Requirements discussions enabling Config Services to deliver the customer required Services on their purchased hardware.

  • Skills in scripting and test diagnostics to integrate Configuration Services requirements in factory environments.

  • Writing Work Instructions to enable Manufacturing Technicians and Operators to configure Client and Enterprise Systems, both for Hardware Integration and Imaging.

  • Use Project Management Methodology to complete projects within agreed lead-times.

  • Deliver Superior Customer Experience, view your own work in terms of how it impacts internal and external customer; have a strong understanding of customer needs and use customer feedback to improve processes/services.

Take the first step towards your dream career
Every Dell Technologies team member brings something unique to the table. Here’s what we are looking for with this role:

Essential Requirements

  • Knowledge of Operating Systems Architecture

  • Knowledge of Computer Architecture will be advantage.

  • Knowledge of C++, Python Scripting.

  • Knowledge of Perl or DOS batch scripts

  • Must be able to work on own initiative & have strong communications skills.

  • Must be able to work on assignments that are complex in nature where considerable judgment and initiative are required in resolving problems and making recommendations

Desirable Requirements

  • Any Computer Diploma/Degree with 2-3 years’ experience in a similar technical/programming role.

Here’s our story; now tell us yours

Dell Technologies helps organizations and individuals build a brighter digital tomorrow. Our company is made up of more than 150,000 people, located in over 180 locations around the world. We’re proud to be a diverse and inclusive team and have an endless passion for our mission to drive human progress.

What’s most important to us is that you are respected, feel like you can be yourself and have the opportunity to do the best work of your life -- while still having a life. We offer excellent benefits, bonus programs, flexible work arrangements, a variety of career development opportunities, employee resource groups, and much more.

We started with computers, but we didn’t stop there. We are helping customers move into the future with multi-cloud, AI and machine learning through the most innovative technology and services portfolio for the data era. Join us and become a part of what’s next in technology, starting today.

You can also learn more about us by reading our latest Diversity and Inclusion Report and our plan to make the world a better place by 2030 here.

Dell is committed to the principle of equal employment opportunity for all employees and to providing employees with a work environment free of discrimination and harassment. All employment decisions at Dell are based on business needs, job requirements and individual qualifications, without regard to race, color, religion or belief, national, social or ethnic origin, sex (including pregnancy), age, physical, mental or sensory disability, HIV Status, sexual orientation, gender identity and/or expression, marital, civil union or domestic partnership status, past or present military service, family medical history or genetic information, family or parental status, or any other status protected by the laws or regulations in the locations where we operate. Dell will not tolerate discrimination or harassment based on any of these characteristics. Dell encourages applicants of all ages. Read the full Equal Employment Opportunity Policy here.

Job ID: R098007

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