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Product Operations Engineer

Primary Location: Bukit Mertajam, Malaysia

Additional Location(s):

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Product Operations Engineer

Bukit Mertajam, Penang

When Dell Technologies launches new game-changing products into the global market, Product Operations Engineering has a vital role to play. The team coordinates all the operational activities that enable products to be introduced and sustained successfully. It’s about making sure there is consistency between production and test environments. It’s about ensuring hardware, software and networking changes are migrated into the production environment in a stable and controlled way. And it’s about creating build processes, coordinating product builds for release into production and setting up configuration specifications for releases.

Join us to do the best work of your career and make a profound social impact as a Product Operations Engineer on our Engineering Services team in Bukit Mertajam, Penang.

What you’ll achieve
As a Product Operations Engineer, you will responsible for timely introduction of new products to Dell global fulfillment facilities at the desired quality level and meet the ramp plan. Interacts with Global team from Operations, Procurement, Marketing, and other Engineering supporting groups to ensure flawless product introduction and Engineering change management. Ensure accurate Bill of Materials structure for all products to meet regional requirements.

You will:

  • Provide operation support and recommendation to ensure smooth End to End Order fulfillment flow.

  • Analyze and track actual product launch performance vs. goals and conduct issue postmortem findings with the appropriate departments.

  • Managing department process and able to represent department in providing solutions that are consistent with functional/customer objectives.

  • Define & lead process improvement initiative across multiple regions, working with global peers to align and implement/standardized best practices.

  • Subject Matter Expert (SME) to extended team from NPI perspective and able to coach/influent others effectively to achieve departmental objectives.

Take the first step towards your dream career
Every Dell Technologies team member brings something unique to the table. Here’s what we are looking for with this role:

Essential Requirements

  • At least 3-5 years of related experience inPC manufacturing industry.

  • Strong project management and organizational skills, with ability to communicate effectively at all levels within the organization. Possess ability to facilitate sessions and reach consensus among a diverse, cross-functional team, and communicate effectively to a diverse audience.

  • Obtains and analyzes data to complete business case or cost/benefit analysis, compare options and make recommendations. Uses judgment to balance and make tradeoffs on multiple priorities and makes recommendations to management around priority setting/planning.

  • Create project plans, determine milestones, and drive projects to meet agreed upon milestone dates. Dynamic, motivated and versatile to advance change environment. Able to work under time constraint.

  • Lead effective business cases/presentations to senior management on recommended changes. Flexible to support out of normal shift if applicable.

Desirable Requirements

  • Bachelor’s Degree in Computer Engineering, Electrical, Mechanical Engineering or Computer Science.

  • Involved in making complex decisions and handle multiple strategic projects while working day-to-day tasks.

Here’s our story; now tell us yours

Dell Technologies helps organizations and individuals build a brighter digital tomorrow. Our company is made up of more than 150,000 people, located in over 180 locations around the world. We’re proud to be a diverse and inclusive team and have an endless passion for our mission to drive human progress.

What’s most important to us is that you are respected, feel like you can be yourself and have the opportunity to do the best work of your life -- while still having a life. We offer excellent benefits, bonus programs, flexible work arrangements, a variety of career development opportunities, employee resource groups, and much more.

We started with computers, but we didn’t stop there. We are helping customers move into the future with multi-cloud, AI and machine learning through the most innovative technology and services portfolio for the data era. Join us and become a part of what’s next in technology, starting today.

You can also learn more about us by reading our latest Diversity and Inclusion Report and our plan to make the world a better place by 2030

Dell is committed to the principle of equal employment opportunity for all employees and to providing employees with a work environment free of discrimination and harassment. All employment decisions at Dell are based on business needs, job requirements and individual qualifications, without regard to race, color, religion or belief, national, social or ethnic origin, sex (including pregnancy), age, physical, mental or sensory disability, HIV Status, sexual orientation, gender identity and/or expression, marital, civil union or domestic partnership status, past or present military service, family medical history or genetic information, family or parental status, or any other status protected by the laws or regulations in the locations where we operate. Dell will not tolerate discrimination or harassment based on any of these characteristics. Dell encourages applicants of all ages. Read the full Equal Employment Opportunity Policy

Job ID: R093679

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