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Senior Services Presales Architect - Data Centre

Primary Location: Cairo, Egypt

Additional Location(s):

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Help Dell Technologies customize solutions for customers with a role on our Solutions Principal team. On this team, you’ll guide the analysis, design and development of solutions for customers, provide technical support and direction to sales teams in the field and assure the compatibility of these solutions with customer systems and strategic business plans.

Join us to do the best work of your career and make a profound social impact as a Senior Solutions Principal/Architect on our Professional Services Presales team in Cairo, Egypt.

What you’ll achieve:

The Solutions Principal defines the overall Dell solution for the customer and makes presentations on all aspects of company products and services. Assist the sales staff in assessing potential application of company products and services to meet customer needs. Prepare detailed product specifications for the purpose of selling high-end products and solutions. Conduct customer needs analysis. Provide project scoping. Coordinate internal specialists and inter-departmental activities. Assist sellers in creating demand.

You Will:

  • Support highly complex accounts. Gain access and manage relationships with executive-level technical staff and decision makers. May devise new approaches/methods to selling enterprise/client products and services. Verify operability of highly complex product and service configuration within the customer’s environment. Verify roles and responsibilities required to support account team. Understand market and industry data to provide thought leadership to position value of the solution. Leverage third-party and/or the Channel to create and position the solution.

  • Provide counsel across account team in analyzing customer requirements and performing advanced systems integration. Provide technical expertise to design and implement solution using breadth of our products and services. Qualify highly complex sales opportunities in terms of customer technical requirements, competition, decision making process and funding. Presents the design and value of proposed solution and business case to customers, prospects and management at a senior, sometimes executive level.

  • Be recognized internally and externally as a thought leader on the industry, our business model and competitors.

  • Be regularly engaged at client facilities (when permitted) to deliver high-impact presentations leveraging strong technical skills.

Essential Requirements

  • Experience in a senior level services presales capacity, with expert understanding of Dell Technologies’ products and services portfolio – in particular in the area of Data Centre Transformation.

  • Used to working with customers in complex business environments to devise new and innovative solutions to business challenges.

  • Proven ability to anticipate customer needs beyond existing scope of enterprise/client products and services.

  • Requires a high degree of technical competency to respond to customer needs and to discuss product capabilities and applications with technical users/buyers.

NB. Some travel should be expected for this role, post-COVID.

Here’s our story; now tell us yours

Dell Technologies helps organizations and individuals build a brighter digital tomorrow. Our company is made up of more than 150,000 people, located in over 180 locations around the world. We’re proud to be a diverse and inclusive team and have an endless passion for our mission to drive human progress.

What’s most important to us is that you are respected, feel like you can be yourself and have the opportunity to do the best work of your life -- while still having a life. We offer excellent benefits, bonus programs, flexible work arrangements, a variety of career development opportunities, employee resource groups, and much more.

We started with computers, but we didn’t stop there. We are helping customers move into the future with multi-cloud, AI and machine learning through the most innovative technology and services portfolio for the data era. Join us and become a part of what’s next in technology, starting today.

You can also learn more about us by reading our latest Diversity and Inclusion Report and our plan to make the world a better place by 2030 here.

Application closing date: 23rd April 2021

Dell is committed to the principle of equal employment opportunity for all employees and to providing employees with a work environment free of discrimination and harassment. All employment decisions at Dell are based on business needs, job requirements and individual qualifications, without regard to race, color, religion or belief, national, social or ethnic origin, sex (including pregnancy), age, physical, mental or sensory disability, HIV Status, sexual orientation, gender identity and/or expression, marital, civil union or domestic partnership status, past or present military service, family medical history or genetic information, family or parental status, or any other status protected by the laws or regulations in the locations where we operate. Dell will not tolerate discrimination or harassment based on any of these characteristics. Dell encourages applicants of all ages. Read the full Equal Employment Opportunity Policy here.

Job ID: R096344
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