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Round Rock, Texas

Commercial Product Manager - Telecom Business Systems

Remote - California, United States (All Other); Remote - California, United States (Bay Area); Remote - Connecticut, United States (All Other); Remote - Georgia, United States; Remote - Illinois, United States; Remote - Massachusetts, United States; Remote - New Jersey, United States; Remote - Texas, United States; Remote - Washington, United States

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Telco Commercial Product Manager

Join us as a Commercial Product Manager on our Telco Business Systems team in REMOTE USA OR Round Rock, Texas or Santa Clara, CA to do the best work of your career and make a profound social impact.

What you’ll achieve

As a Commercial Product Manager for our Telco Solutions you will have and develop a deep understanding of the needs of Communications Service Providers (Telcos) from an offer and commercial perspective and drive the direction of how Dell Technologies brings these offerings to market as Telcos are on their Journey to 5G and involved in various stages of implementing the evolution of their core, edge, and RAN network infrastructure. The role encompasses interaction with Telcos as well as Managed Service Providers. The ideal candidate will have significant experience in defining unique commercial models including CAPEX, OpEx, and as a Service utility offers.

You will:

  • Set the direction of and define offer pricing strategies, structures, and models across a portfolio of solutions and products

  • Analyze business data, providing assessments of trends, and identifying needs of commercial models

  • Champion process improvements, best practices and knowledge sharing within the organization as it pertains to commercial offerings

  • Work with the individual solution and product managers to ensure all commercial models are aligned with the products value proposition.

  • Work with cross-functional organizations to ensure that offers are aligned with Dell’s business practices

  • Investigate market opportunities and develop business cases built upon real industry data and customer insight

  • Work with internal and external partners to ensure offers are matched with customer business outcomes

Take the first step towards your dream career

Every Dell Technologies team member brings something unique to the table. Here’s what we are looking for with this role:

Essential Requirements

  • Bachelor’s degree or higher, MBA preferred; or equivalent work experience

  • 10 years in product management, specifically with a focus that includes the definition of commercial models

  • 5 years of experience in the communications service provider marketplace (as either customer or vendor)

  • Familiarity with existing industry pricing models for RAN, Core, and Edge network infrastructure equipment and solutions

  • Proven ability to understand product value propositions, build out TCO and ROI models, and define commercial offerings for CAPEX, OpEx, and as a Service utility models.

  • Proven ability to influence others while not having direct ownership of those products

  • Relevant understanding of mobile network concepts and architectures

  • Experience and understanding of the growing influence and role that open source (hardware, like OCP and TIP; software, like ONF, Openstack, OSM, Open-O, Kubernetes) plays in solutions and their impact on commercial models.

  • Ability to drive, and articulate product and solution offerings while working with customers and account teams to gather input and capture features

Desirable Requirements

  • Proven track record in managing complex matrices

  • Attention to detail balanced with high level process overview/improvements; along with the ability to prioritize as the position will be working across multiple solutions and organizations often with conflicting requirements. 

  • Proven track record of presenting directly to executive and C-level customers

Here’s our story; now tell us yours

Dell Technologies helps organizations and individuals build a brighter digital tomorrow. Our company is made up of more than 150,000 people, located in over 180 locations around the world. We’re proud to be a diverse and inclusive team and have an endless passion for our mission to drive human progress. 

What’s most important to us is that you are respected, feel like you can be yourself and have the opportunity to do the best work of your life -- while still having a life. We offer excellent benefits, bonus programs, flexible work arrangements, a variety of career development opportunities, employee resource groups, and much more. 

We started with computers, but we didn’t stop there. We are helping customers move into the future with multi-cloud, AI and machine learning through the most innovative technology and services portfolio for the data era. Join us and become a part of what’s next in technology, starting today. 

You can also learn more about us by reading our latest Diversity and Inclusion Report and our plan to make the world a better place by 2030 here.


Dell is committed to the principle of equal employment opportunity for all employees and to providing employees with a work environment free of discrimination and harassment. All employment decisions at Dell are based on business needs, job requirements and individual qualifications, without regard to race, color, religion or belief, national, social or ethnic origin, sex (including pregnancy), age, physical, mental or sensory disability, HIV Status, sexual orientation, gender identity and/or expression, marital, civil union or domestic partnership status, past or present military service, family medical history or genetic information, family or parental status, or any other status protected by the laws or regulations in the locations where we operate. Dell will not tolerate discrimination or harassment based on any of these characteristics. Dell encourages applicants of all ages. Read the full Employment Opportunity Policy here.

Job ID: R138927

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Why Work Here

Global Benefits

  • Comprehensive Healthcare Programs

  • Award Winning Financial Wellness Tools and Resources

  • Generous Leave of Absence for New Parents and Caregivers

  • Industry Leading Wellness Platform

  • Employee Assistance Program

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