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Director of Software Engineering, Telecom Ecosystem Engineering

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Director of Software Engineering, Telecom Ecosystem Engineering

We are looking for talented, driven, self-starter individuals to join our Telecom Systems Business Unit (TSB) engineering team. This role requires a demonstrated ability to conduct solution development, architecture, end-to-end validation, automate and delivery for Dell’s Telecom products and solutions offerings.

About Telco Systems Business Unit (TSB) and Team

TSB creates products and solutions catering to the worldwide telecommunications market, which is exploding with new and exciting opportunities offered by new developments such as 5G, Internet of Things, and virtualized radio access networks (RANs). The market consists of communication service providers, managed service providers, hosting companies, content delivery network companies, cloud service providers, and consumer/enterprise web-technology providers.

The telecom ecosystem engineering team is responsible for partnering, creating and delivering telco solutions with ecosystem partners for telco customers. The team works closely with a world-class product and partner management team in defining and road-mapping the offerings. Together, we have a strong track record of creating unique value for Dell Technologies, with a robust and positive impact on its bottom line. The engineering team works closely with key communication service providers  (CSP) worldwide, which, taken together, represent about 70% of the market. Collaboratively, we create production-worthy offerings that are unique, cutting-edge, and shape this emerging market. With each success we achieve, we push the envelope more for our customers and then rinse and repeat!

Please apply for this position if this excites you! The ideal candidate has telco network experience with vital technical training, impeccable industrial pedigree, a strong record of innovation, and is looking for next more significant challenge. The individual is not afraid to tinker with system to build a multi layered disaggregated solutions and has to be a self-learner, be an excellent communicator, and above all, be efficient in all that they do. The individual will work with geographically dispersed teams, so experience operating in such intercontinental environments will be a huge plus.

Role and Responsibilities:

  • Manage and provide technical leadership to the team of engineers focused on network architecture, design, solution integration and end-to-end validation of 5G and Open RAN solutions for Telco customers. Serve as a technical expert for 5G and Open RAN solutions
  • Develop long-range plans and create specific strategies to achieve goals.  Responsible for establishing objectives for product and/or project groups and manage these groups to ensure that goals are met within specified timeframe and products/projects meet quality standards. Work with extended teams; project management, product management, partners, services, and other BUs to drive integration and adoption of Dell products and solutions within partner ecosystem and create a better application integration
  • Manage technical relationships between Dell TSB engineering team and application partner to drive any co-engineering, co-validation and co-innovation initiatives between Dell TSB and the partner
  • Be change agent, by advocating for features needed for joint customer, and removal of technical roadblocks. Result is a rich product roadmap with customer with partner relevant prioritization
  • Assess current tools, technology, and processes within the organization and develop a process and solution framework to validate and offer solutions to the customers continuously. Develop and document best practices based on your learnings with actual customer integration
  • Manage the hiring, staffing and maintenance of a diverse and effective workforce. Responsible for career development/planning, performance discussions of team members. Oversees the delivery of products and solutions within budget, schedule and quality guidelines. May have budgetary responsibility
  • Mentor and educate others throughout the Dell and partner ecosystem. Always seek to improve processes companywide continually.

Essential Knowledge/Skills:

  • In-depth technical knowledge and experience in designing and deploying Telco networks using cloud-native solutions. Demonstrable experience and expertise in automation, performance, lifecycle management, public/hybrid cloud architectures
  • Experience in solution development and validation including Telco Cloud Platform, VIMs, vEPC, RAN, OpenRAN/O-RAN, LTE/4G and 5G deployments, OSS/BSS, platform models such as NFV and distributed/federated edge platforms (e.g. ETSI MEC)
  • In-depth knowledge and expertise in setting test scenarios, profiles, including performance, scale and resiliency related, to guide the team towards deployment worthy validated solutions
  • Extensive experience in CI/CD production pipelines and development tool experience such as - Jira, Perfecto, Pivotal Tracker, Concourse, Jenkins, and Docker. Understanding of cloud-based software technology landscapes and DevOps ecosystems.
  • Strong communication skills and an ability to articulate technical vision while understanding business requirements. The ability to collaborate even when there are difference within the team members.
  • Advanced understanding of system performance and scaling, debugging, diagnosing and troubleshooting software. Agile software development experience that enables shorter development iterations, fast feedback loops, and the quick deployment of problem-free code.
  • Strong managerial and leadership experience in managing a global engineering team and building sustainable high-performance team
  • Experience in collaborating with customers to understand the problem statement/use cases and mapping them to tangible technical requirements
  • Self-motivated, enthusiastic, energetic, and passionate about technology and working as a part of a team. Experience working with cross-functional architectural teams


  • Bachelor’s or Master’s in Computer Science/Engineering, Electrical Engineering or related majors with overall 15+ years of experience (Bachelor’s degree) / 12+ years of experience (Master’s degree) in software development and test, network architecture, design, deployment or solution engineering experience in telecom/networking industry

Desired Knowledge/Skills:

  • Familiar with Data Protection, Networking and Compute Technologies, including software defined aspects.
  • Familiar with Virtualization, Big Data and Analytics, Machine Learning and AI Platforms. Familiar with Hyperscaler technologies such as AWS, Azure, and Google

Here’s our story; now tell us yours

Dell Technologies helps organizations and individuals build a brighter digital tomorrow. Our company is made up of more than 150,000 people, located in over 180 locations around the world. We’re proud to be a diverse and inclusive team and have an endless passion for our mission to drive human progress.

What’s most important to us is that you are respected, feel like you can be yourself and have the opportunity to do the best work of your life -- while still having a life. We offer excellent benefits, bonus programs, flexible work arrangements, a variety of career development opportunities, employee resource groups, and much more.

We started with computers, but we didn’t stop there. We are helping customers move into the future with multi-cloud, AI and machine learning through the most innovative technology and services portfolio for the data era. Join us and become a part of what’s next in technology, starting today.

You can also learn more about us by reading our latest Diversity and Inclusion Report and our plan to make the world a better place by 2030 here.

Application closing date:

Dell is committed to the principle of equal employment opportunity for all employees and to providing employees with a work environment free of discrimination and harassment. All employment decisions at Dell are based on business needs, job requirements and individual qualifications, without regard to race, color, religion or belief, national, social or ethnic origin, sex (including pregnancy), age, physical, mental or sensory disability, HIV Status, sexual orientation, gender identity and/or expression, marital, civil union or domestic partnership status, past or present military service, family medical history or genetic information, family or parental status, or any other status protected by the laws or regulations in the locations where we operate. Dell will not tolerate discrimination or harassment based on any of these characteristics. Dell encourages applicants of all ages. Read the full Equal Employment Opportunity Policy here.


Job ID: R140609

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