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Technical Content Developer 2

Primary Location: Bangalore, India

Additional Location(s): Chennai, India

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Technical Content Developer 2

Competitive salary

Bangalore, India

Dell provides the technology that transforms the way we all work and live. But we are more than a technology company — we are a people company. We inspire, challenge and respect every one of our over 100,000 employees. We also provide them with unparalleled growth and development opportunities. We can’t wait for you to discover this for yourself as a Technical Content Developer on our Networking Solutions Information Design and Development team in Chennai, India.

Ground-breaking products deserve to be accompanied by world-class technical information. Dell customers expect nothing less. That’s where our Technical Content Development team comes in. Working side-by-side with editors and illustrators, subject matter experts and stakeholders, the team creates clear, concise and easy-to-understand content for multiple channels. It takes an ability to research, analyze and synthesize complex subject matter. And it’s all underpinned by an understanding of how our technologies work and how they benefit customers.

Why Work For Us:

Dell is primed to recruit the best and brightest candidates from all across the globe. We take pride in fostering a winning, innovative, inclusive employee culture. We also take calculated risks and we celebrate big victories when they pay off.

Our EVP:

Our Culture Code unites us and makes us a great family of companies and a great place to work. It’s how we run the business, go to market, work together and provide inspirational leadership. It’s defined by our values and are made real every day by defining expectations for how we work and how we lead.

What we are looking for?

·Customer commitment – Team members who listen to our customers and treat each interaction as a chance to solve a problem and create a raving fan.

·Enthusiastic collaboration – Team members who value differences, challenge convention, and recognize others’ achievements and successes.

·Innovation – Team members who can think analytically and creatively, cultivate our entrepreneurial drive and remain flexible and open-minded.

·Results – Team members who are accountable, persevere in the spirit of our commitments, think strategically and lead with energy.

·Integrity – Team members who play to win – the right way – every day, show courage to speak up and pride themselves on being honest, transparent and trustworthy.

Which Business Unit?

Network Engineering: Bringing open networking to the enterprise with Dell Networking solutions.

Dell’s vision of the new data centre networking model is an open ecosystem in which organizations can take their pick from innovative, industry-standard network applications, network operating systems and network hardware. In today’s data centre, rapid increases in virtualization, cloud deployments and big data analysis have created new challenges as organizations look to build IT infrastructures that meet today’s and tomorrow’s business demands. Open networking solutions enable IT managers to build an application-agnostic infrastructure and simplify data centre management with standard automation tools and standards-based open platforms. Organizations can leverage open-source tools and expertise to minimize costly engineering overhead and help reduce the time and effort required to design, provision and manage networks.

Key Responsibilities

  • Publishes content to a variety of outputs, including PDF documents, web pages, wikis, and online help
  • Uses content authoring, publishing, and source control tools
  • Leverages a variety of information sources (such as bug tracking tool, knowledge transfers, third-party websites, internal wiki pages, SMEs, and hands-on product use) to generate accurate, concise technical content
  • Works with stakeholders to create, update and verify content for multiple, simultaneous hardware and software releases
  • Over time becomes a subject-matter expert on assigned products
  • Incorporates editorial feedback that complies with Dell styles and standards

Essential Requirements

  • Experience learning technical hardware and software quickly and deeply
  • Experience documenting complex technologies for a technical audience
  • Experience with and knowledge of networking technologies, storage networking technologies, or other similarly complex HW/SW systems
  • Demonstrated experience writing clear instructions in English, with samples available
  • Excellent problem solving and critical thinking skills
  • Ability to collaborate successfully with stakeholders and to learn new technologies quickly
  • Bachelor’s degree

Desirable Requirements

  • Experience working with a DITA/XML-based authoring system
  • Experience working in an agile development environment
  • Understanding of the software development lifecycle
  • Advanced degrees or studies
  • Min of 3+ years to 6 years of relevant work experience.

We offer highly competitive salaries, bonus programs, world-class benefits, and unparalleled growth and development opportunities — all to create a compelling and rewarding work environment.

If you’re keen to create technical content that gives a world-class user experience to global customers, this is your opportunity to develop with Dell.

Apply Here:

Dell is committed to the principle of equal employment opportunity for all employees and to providing employees with a work environment free of discrimination and harassment. All employment decisions at Dell are based on business needs, job requirements and individual qualifications, without regard to race, color, religion or belief, national, social or ethnic origin, sex (including pregnancy), age, physical, mental or sensory disability, HIV Status, sexual orientation, gender identity and/or expression, marital, civil union or domestic partnership status, past or present military service, family medical history or genetic information, family or parental status, or any other status protected by the laws or regulations in the locations where we operate. Dell will not tolerate discrimination or harassment based on any of these characteristics. Learn more about Diversity and Inclusion at Dell here.


Job ID: R099053
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