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Advanced Support Engineer

Chesterbrook, Pennsylvania 08/28/2019
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Advanced Support Engineer - Chesterbrook, PA

  • Role Responsibilities

    • Be a key part of the full product development lifecycle of software applications offered by Boomi

    • Investigate and resolve complex customer issues

    • Responsible for design, development and unit testing of the Boomi products including enhancements and/or resolution of any issues that may be reported

    • Recommend best practices and techniques to customers

    • Research, validate and recommend key technology decisions for the core platform and other customer facing offerings

    • Mentoring of other Boomi engineers, including design collaboration and code reviews

    • Be an active member of an Agile team, collaboratively realizing features through development, test, and delivery

    • Work independently with a moderate level of guidance from engineering management

  • Requirements

    • Bachelor’s or Master’s degree in Engineering or Computer Science

    • 3+ years of commercial experience in software development using the Java programming language including the use of some IDE with a solid understanding of object oriented design concepts for delivering and maintaining a software product

    • Experience in architecting and implementing highly scalable, high throughput web applications and backend systems

    • Technical understanding of SQL, JDBC, XML, Servlets, and Hibernate

    • Knowledge of SOA concepts is required

    • Technical understanding of Web Services technologies including REST, SOAP and WSDL is required

    • Exposure to mature development processes including use of source code control systems like Git is required

  • Preferences

    • Knowledge of RIA technologies, especially GWT is a plus

    • Knowledge of Agile development methodology is a plus

    • Knowledge of Linux/Unix environments is a plus

    • Good written and oral communication skills

    • Work experience with an enterprise software or web company is important

Dell is committed to the principle of equal employment opportunity for all employees and to providing employees with a work environment free of discrimination and harassment. All employment decisions at Dell are based on business needs, job requirements and individual qualifications, without regard to race, color, religion or belief, national, social or ethnic origin, sex (including pregnancy), age, physical, mental or sensory disability, HIV status, sexual orientation, gender identity and/or expression, marital, civil union or domestic partnership status, past or present military service, family medical history or genetic information, family or parental status, or any other status protected by the laws or regulations in the locations where we operate. Dell will not tolerate discrimination or harassment based on any of these characteristics. Learn more about Diversity and Inclusion at Dell here.

*LI Priority

Job Family: Engineering Job ID: R26094
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