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Technical Trainer - EDI (100% Remote or Chesterbrook, PA)

Chesterbrook, Pennsylvania, Remote - Pennsylvania, United States 06/12/2019
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Technical Trainer (Dell Boomi)

Are you ready to work on world changing technologies?  Today, organizations need to move with increased agility and insight to grow and thrive. Dell Boomi is one of the hottest tech companies in the SaaS/Cloud industry, named a Leader for the third year in a row in the Gartner Enterprise iPaaS Magic Quadrant and recently recognized by Inc. Magazine as one of the best workplaces. Our award-winning, patented technology is transforming the world of integration by making enterprise-class integration technology accessible and affordable to companies of all sizes. Dell Boomi provides the foundation on which your business can evolve and innovate. According to a recent survey by Vanson Bourne, connected businesses are far outpacing their competitors. We help organizations connect everything and engage everywhere across any channel, device or platform. More than 7,000 organizations are using Boomi to run better, faster and smarter.

Organizations across industries and geographies are seeking faster and smarter ways to modernize their digital infrastructure. But the increasing complexities of application and data integration is a growing challenge. And with the accelerating pace of business, companies can’t afford to spend months on complex and resource-intensive integration projects.

The Dell Boomi cloud-native platform provides revolutionary speed and ease for connecting any combination of on-premise or cloud-based applications for automating business process. Our unified platform includes robust support for core integration, master data, API, EDI and workflow management, all based on one unified, “low-code” development environment. By tapping the power of the Boomi platform, any organization can significantly shorten project times, reduce costs, streamline processes and boost productivity. Our technologies connect applications, assure data quality and automate workflows.

Working at Dell Boomi means doing what you love. We hire trailblazers with an entrepreneurial spirit who can solve challenging problems, make a real impact in technology and want to build something big. If you are passionate about solving hard problems, enjoy working with world-class people and developing cutting edge technology, you should explore a career with Boomi. Learn more at  or visit Boomi Careers.

Dell provides the technology that transforms the way we all work and live. But we are more than a technology company — we are a people company. We inspire, challenge and respect every one of our over 100,000 employees. We also provide them with unparalleled growth and development opportunities. We can’t wait for you to discover this for yourself as a  Customer Technical Training Advisor on our Professional Services team in the US.

The Customer Technical Training Advisor is a highly visible position in the Education Services group within Dell Boomi’s Professional Services Organization.  This role will be responsible for preparing, conducting, and evaluating effective, innovative, high-quality learning solutions that increase performance and meet enterprise-wide learning and development needs in the North America region.  This individual will become and serve as Education Services subject matter expert on the assigned topics. Working across departments as well as externally, this individual will help in assessing demand for current and future topics as well as keeping materials current.

Key Responsibilities

  • Prepares and conducts a set of technical training programs
  • Is seen as a content expert in the delivered training areas

  • Identifies and recommends opportunities for new course content

  • Collaborates with instructional designers and subject matter experts for course design of blended learning solutions, including certifications

  • Incorporates feedback into updated materials

  • Continuously enhances personal instructional delivery and presentation skills

  • Helps establish and assure adherence to personal schedules, budgets, work plans, travel arrangements and performance requirements

  • Develops and maintains communication and collaboration among staff and other department/functional areas within supported business units

  • Provides feedback to leadership on all training and development updates and programs

Essential Requirements

  • 5+ years of related experience 

  • Bachelor's Degree 

  • Knowledge of EDI standards such as X12, EDIFACT, RosettaNet, Tradacoms.

  • Solid experience teaching technical topics in a professional environment

  • Experience in designing technical course content

  • Solid class presentation, facilitation and management

  • Outstanding communication skills and comfortable speaking to crowds and individuals

  • Is curious and self-motivated with a strong desire to learn new technologies

  • Demonstrated knowledge of applicable metrics and how to measure and report on them

  • Ability to work on multiple projects and/or tasks with aggressive deadlines

Desirable Requirements

  • Experience with Boomi products and the Integration marketplace
  • AS2 knowledge is a plus.
  • Experience in Hierarchal training, Trading Partner Management and API a plus.


We offer highly competitive salaries, bonus programs, world-class benefits, and unparalleled growth and development opportunities — all to create a compelling and rewarding work environment.

Apply now!

Dell is committed to the principle of equal employment opportunity for all employees and to providing employees with a work environment free of discrimination and harassment. All employment decisions at Dell are based on business needs, job requirements and individual qualifications, without regard to race, color, religion or belief, national, social or ethnic origin, sex (including pregnancy), age, physical, mental or sensory disability, HIV status, sexual orientation, gender identity and/or expression, marital, civil union or domestic partnership status, past or present military service, family medical history or genetic information, family or parental status, or any other status protected by the laws or regulations in the locations where we operate. Dell will not tolerate discrimination or harassment based on any of these characteristics. Learn more about Diversity and Inclusion at Dell here.

Dell Boomi Product Overview: Boomi product overview

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Job Family: Product-Services Remote Job ID: R66639

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