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Staff Engineer - DevOps/SRE - Opportunity for Working Remotely

Primary Location: Columbus,Ohio

Additional Location(s): Indianapolis,Indiana,USA; Seattle,Washington,USA; Detroit,Michigan,USA; Portland,Oregon,USA; Dallas,Texas,USA; Chicago,Illinois,USA; Miami,Florida,USA; Wichita,Kansas,USA; Jacksonville,Florida,USA; Boston,Massachusetts,USA; Nashville,Tennessee,USA; Austin,Texas,USA; Philadelphia,Pennsylvania,USA; Phoenix,Arizona,USA; San Francisco,California,USA; Baltimore,Maryland,USA; Palo Alto,California,USA; Charlotte,North Carolina,USA; Atlanta,Georgia,USA; Newark,New Jersey,USA; Bridgeport,Connecticut,USA; New York,New York,USA; Washington,D.C.,USA;

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VMware is looking for talented candidates to fill a Site Reliability Engineer (SRE) position in the End-User Computing (EUC)R&DOrganization.

VMware End-User Computing runs the world’s largest Digital Workspace Platform- WorkspaceONE.We are in the business of helping customers bring Business Mobility to reality: transforming their high-demand applications,building,and leading the next-generation desktop, and helping industries shift core business processes and operations to make things happen only possible in today's mobile environment.With over 60,000 customers around the globe, our End-User Computing team is helping companies deliver work at the speed of life and our technologies are leadingwhat ishappening next for users across the enterprise.

Team Responsibility

The SRE team drives the delivery of core applications, services and infrastructure that make up our globalSaaSoffering. The team isinvolved in improving efficiencies in service reliabilitywithautomation, Infrastructure as Code,Observability,andother software solutions through collaborative efforts with other R&D groups within VMware.The WorkspaceONECloud Services team uses these tools amongst others to ensure continuity and reliability of our enterprise service offerings andoperates24/7/365 daysa year.

Role Responsibility

The StaffEngineerwillbe responsible forautomating andmaintainingthe delivery of SaaS servicesand monitoring solutions hostedand consumed by the Cloud Services teamand our customers. This includes the automation of core application services and associatedInfrastructure services.You will alsobe requiredto enable otherproduct engineering teamsto drive towards automated problem resolution.On the observability side, we help service owners define and instrumentSLOs &alerts that follow best practice, build tools and dashboards,facilitatepostmortems,andlooktocontinuouslyenhance ourexistingsystems and process to improve the reliability of the SaaSoffering.

You should have astrong DevOps oriented mindset, be willing to take on challenges,maintaina high degree of ownership & transparencyand work effectively both on a team and independently.

The SRE role is a great fit for engineers who want to own production solutions while getting hands on with a wide variety of the latest and greatest open-source technologies, and love to push the boundaries of what cloud infrastructure software, observabilityand tooling can achieve.

The responsibilities will include but not be limited to:

  • Providingtechnical leadership and direction for the team

  • Mentor and coach engineers and seek opportunity for continuous improvement, champion engineering best-practices,tooling,and efficiency.

  • Development, configuration and maintenance of CI/CD pipelines and tools tofacilitaterapid deployment of code and faster testing of new features andproducts.

  • Ensure fast and reliable delivery of the automation code to production datacenters. Emphasis on code quality through code reviews,CIprocess for the automation code and unit tests where applicable.

  • Work closelywithinternal software engineering teams to improve availability & observabilityof services &design and develop deployment automationpipelinesfor new cloud serviceofferings.

  • Manage multipledifferent typesof infrastructure servicesefficientlyleveragingpractices for configuration management, Infrastructure as Code, efficient auto-remediation etc.

  • Working under pressure in production environments running production customer workloads and services. Work per escalation,notification,and incident management practices.

  • Drive the product towards higher availability and reliability &assistwith on-call support on a rotating schedule for incidentescalations.


  • 8+years of industry experience and 5+years ofrelevant experience in a Development,SaaS Operations, Site Reliability, or comparable Cloud Engineering positionwith a demonstrated track-record of execution and delivery

  • Excellent system design and development skills

  • Proven development and scripting background with experience inthe following languages:Python, PowerShell,Bash

  • Proficiencywith Ansible or similar configuration management tools like Chef, Puppet etc.

  • Experience deploying, provisioning, and administering production SaaS systems with Windows and Linux based servers

  • Experience with Jenkins or similar build automation tools and CI/CD orchestration tools

  • Experiencearound Observability solutions like third-party monitoring,logging,and remediationservices (e.g.,Wavefront, Nagios, SolarWinds, Elasticsearch,StackStormetc.)

  • Experience with container technologies and microservice architecture like Kubernetes, Docker Swarm etc.

  • Experience withon-premisesandcloud-based infrastructure and services such as vSphere products, VMware CloudonAWS,AWS,and network software like BIG-IP, DYN, Route53 etc.

  • Proven ability to handle multiple, complex technical projects and have the flexibility to work in a very dynamic environment.

  • BSin Computer science or related technical field


  • Experience with deployment frameworks such as Terraform, CloudFormation etc.

  • Experience with basic networking and network security

  • Working knowledge ofRDBMSsystems including SQL Server

Category : Engineering and Technology
Subcategory: Site Reliability
Experience: Business Leadership
Full Time/ Part Time: Full Time
Posted Date: 2021-06-07

VMware Company Overview: At VMware, we believe that software has the power to unlock new opportunities for people and our planet. We look beyond the barriers of compromise to engineer new ways to make technologies work together seamlessly. Our cloud, mobility, and security software form a flexible, consistent digital foundation for securely delivering the apps, services and experiences that are transforming business innovation around the globe. At the core of what we do are our people who deeply value execution, passion, integrity, customers, and community. Shape what’s possible today at

Equal Employment Opportunity Statement: VMware is an Equal Opportunity Employer and Prohibits Discrimination and Harassment of Any Kind: VMware is committed to the principle of equal employment opportunity for all employees and to providing employees with a work environment free of discrimination and harassment. All employment decisions at VMware are based on business needs, job requirements and individual qualifications, without regard to race, color, religion or belief, national, social or ethnic origin, sex (including pregnancy), age, physical, mental or sensory disability, HIV Status, sexual orientation, gender identity and/or expression, marital, civil union or domestic partnership status, past or present military service, family medical history or genetic information, family or parental status, or any other status protected by the laws or regulations in the locations where we operate. VMware will not tolerate discrimination or harassment based on any of these characteristics. VMware encourages applicants of all ages. Vmware will provide reasonable accommodation to employees who have protected disabilities consistent with local law. Job ID: R2109957
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