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Account Manager (m/w/d)

,Remote - Germany (All Other), Dusseldorf, Germany;Frankfurt, Germany 11/28/2019
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Dell provides the technology that transforms the way we all work and live. But we are more than a technology company — we are a people company. We inspire, challenge and respect every one of our over 100,000 employees. We also provide them with unparalleled growth and development opportunities. We can’t wait for you to discover this for yourself as an Account Manager(f/m/d) on our Global Client and Compute Solutions (GCCS) team in Frankfurt or Düsseldorf / Köln.

From developing brand new accounts to driving expansion across existing accounts, our Outside Sales team transforms opportunites into action every day. Whether focusing on a geographical area, product line, industry, channel or market segment, their goal is the same: to develop relationships with the end-users of the organization and generate meaningful sales. They are the direct line between our ground-breaking portfolio of product solutions and the desks of satisfied customers.

Key responsibilities:

The Account Manager is responsible for dedicated Key Accounts from the GCCS customer base in a certain area and for planning and developing an overall global account sales strategy. Furthermore, this role serves as a lead to the account team and manages a virtual team in all world-wide Dell and customer locations. Further tasks are:

  • Maintaining account presence by providing a high value-added working relationship with senior customer personnel. Leveraged to serve as a coach/mentor, provides customer/industry/market insight to internal leaders and cross-functional groups
  • Identifying short and long-term sales opportunities (up to and beyond a semiannual cycle). Leads company- to-company relationships to develop competitive advantage
  • Maintaining and creating superior relationships with senior level executives and influential stakeholders to sustain a long-term relationship
  • Uses expanded solutions from the channel and/or third-party offerings as a proactive competitive strategy
  • Provides insight and thought leadership to senior/CXO leadership to position solutions that will positively impact the Customer’s business

Essential Requirements:

  • Relays customer feedback to assist with the future development and selling of Dell’s technology, products, and services
  • Sponsors and institutionalizes new and innovative ways of working in teams to meet customer needs/sales objectives
  • Works effectively with functional leaders throughout the organization
  • Expert level professional, complete understanding of Dell’s technology, product and services portfolio
  • Fluent in German and English. 3+ years relevant working experience (outside sales experience)

Desirable Requirements:

  • Recognized internally and externally as a thought leader on Dell’s vision, mission, and portfolio


We offer highly competitive salaries, bonus programs, world-class benefits, and unparalleled growth and development opportunities — all to create a compelling and rewarding work environment.

Apply now!

Dell is committed to the principle of equal employment opportunity for all employees and to providing employees with a work environment free of discrimination and harassment. All employment decisions at Dell are based on business needs, job requirements and individual qualifications, without regard to race, color, religion or belief, national, social or ethnic origin, sex (including pregnancy), age, physical, mental or sensory disability, HIV status, sexual orientation, gender identity and/or expression, marital, civil union or domestic partnership status, past or present military service, family medical history or genetic information, family or parental status, or any other status protected by the laws or regulations in the locations where we operate. Dell will not tolerate discrimination or harassment based on any of these characteristics. Learn more about Diversity and Inclusion at Dell here.

Job Family: Remote Job ID: R038671
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