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EVERGREEN | Especialista de Atendimento ao Cliente

  • Eldorado Do Sul, Brazil
  • 01/14/2020
  • R053808
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Overview

We believe that progress lives at the intersection of technology and humanity, and that our role is to bring innovation to people everywhere to drive progress around the world. Every member of our team plays a critical role in bringing our purpose to life — through our work, passion and commitment to do the absolute best we can for our company, our customers and for each other.

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Success Profile

What makes a successful Product Services team member?
Check out the top traits we’re looking for and see if you have the right mix.

  • Analytical
  • Communicator
  • Conceptual
  • Inventive
  • Problem Solver
  • Results-driven

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Responsibilities

Especialista de Atendimento ao Cliente

Eldorado do Sul, Brazil

Remuneração Competitiva

Nós estamos buscando um(a) candidato(a) apaixonado(a) pelo que faz, que irá solucionar os problemas dos nossos clientes, focando na melhor solução para promover a melhor experiência para eles.

Responsabilidades:

Atendimento de clientes pessoa física e jurídica;

Atendimento de ligações/e-mail, prestando assessoramento direto e orientação aos clientes em situações pré e pós-vendas;

Suporte ao gerenciamento das ordens dos clientes;

Gerenciamento e acompanhamento de problemas até a sua finalização, garantindo solução adequada;

Foco em entregar excelência em atendimento de acordo com os padrões Dell.

Requisitos:

Desejável estar cursando ou ter concluído o Ensino Superior;

Experiência em processos de atendimento ao cliente;

Conhecimentos em inglês complementam o perfil.

Junte-se ao nosso time, e você irá trabalhar em um ambiente dinâmico com outros indivíduos motivados e talentosos. Além disso, você terá a orientação, apoio e treinamento que você precisa para alcançar sucesso.



Dell is committed to the principle of equal employment opportunity for all employees and to providing employees with a work environment free of discrimination and harassment. All employment decisions at Dell are based on business needs, job requirements and individual qualifications, without regard to race, color, religion or belief, national, social or ethnic origin, sex (including pregnancy), age, physical, mental or sensory disability, HIV Status, sexual orientation, gender identity and/or expression, marital, civil union or domestic partnership status, past or present military service, family medical history or genetic information, family or parental status, or any other status protected by the laws or regulations in the locations where we operate. Dell will not tolerate discrimination or harassment based on any of these characteristics. Learn more about Diversity and Inclusion at Dell here.

Job Family: Product-Services Services Job ID: R053808
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Global Sales at Dell

We believe that technology is essential for driving human progress, and we’re committed to providing that technology to people and organizations everywhere so they can transform the way they work and live. Join our sales team and be a part of our story.

Learn More About Global Sales

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Learn what it's like to work in the Eldorado do Sul Office.

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Key Benefits

  • Rewards & Development

    It's simple. We believe in rewarding our team members for a job well-done and investing in our team member's professional development filling the majority of our open positions internally.

  • Health & Wellness

    As part of our overall rewards, we offer benefits programs designed to help you maintain a healthy lifestyle. These benefits are based on your location, so please ask your recruiter for more details.

  • Flexibility

    Dell’s Connected Workplace program offers new ways to work and enables eligible team members to choose the style that best fulfills their needs, both in their job and their personal life.

  • Other Benefits

    You may be eligible for other programs in your location including employee purchase program, paid time away from work, financial and savings programs and more. Talk to your recruiter for more details on what benefits programs are available in your location.

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Life at Dell

Discover life at Dell from our employees who are leading the way toward innovation and digital transformation.

Come be a part of the talented, dedicated and motivated teams in the Dell family by applying today.

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Culture

Our culture is defined by our values and made real every day by how we work and lead. We know our culture is the foundation for all we’ve achieved, and for all the success ahead of us. Don't take it just from us – see what our employees say in our annual "Tell Dell" results.

  • 90% My leader cares about my well-being both professionally and personally.
  • 93% I am proud that I never have to worry about Dell Technologies showing up in a headline damaging our ethical reputation.
  • 90% My job means more to me than just a paycheck and benefits
  • 94% Believe flexible work arrangements (e.g., working remote, mobile, telework, etc.) at Dell Technologies contribute positively to our performance as a company.