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Senior Software Engineer

Exeter, United Kingdom 03/05/2019
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Senior Software Engineer, DELL Boomi

Competitive salary


People make Dell – so wherever in the world they work, everyone is rewarded for their contribution. Ready to develop your career in a truly global company? Within the IT team at Dell Boomi, we are looking for a Senior Software Engineer to join our team in Exeter.

Dell is a collective of customer-obsessed, industry-leading visionaries. At our core is a commitment to diversity, sustainability and our communities. We offer unparalleled growth and development opportunities for our team members. We believe that technology is essential for driving human progress, and we’re committed to providing that technology to people and organizations everywhere, so they can transform the way they work and live.

Role Responsibilities:

  • Providing technical direction and assistance to our partners and customers regarding their use of the Boomi Platform

  • Aid in identifying root cause for issues at customer request

  • Work closely with customers and interface with our Engineering, Product Management, and Technical Architecture teams to help address issues for customers with larger scale, higher volume, and unique integration requirements

  • Handle the initial escalation for cases with potential for high impact success and visibility across the organization

  • Coach other support engineers on difficult technical integration issues and active participation in our community with your unique experience

  • Prioritize and manage escalated issues with Development teams

  • Train support engineers on lessons learned from working with Development teams

Essential Requirements:

  • Experience as a software engineer or developer and have a passion for helping partners and customers solve complex integration problems

  • You should have a proven ability to design, optimize, and integrate business processes

  • A passion to solve customer problems using your refined communication skills to coach and train customers on the platform

  • Experience with enterprise integration tools that can be used to extend the team’s knowledge

  • Motivated individuals who enjoy a fast paced work environment and understand that the SaaS culture requires creativity, collaboration, fast decision making and a sense of urgency

  • Having experience with any of the following would support your success with working with our platform:

    • SQL and XML technologies

    • SOAP/REST and HTTP

    • Experience in connecting and working with different APIs

    • Basic scripting experience

    • Java platform knowledge

    • Demonstrated deployments of enterprise software systems and SaaS using industry standard environments including XML, HTTP/HTTPS, Java, C++, and ASP.

    • Basic network troubleshooting skills

    • Experience in Windows/Linux servers

    • AWS/Azure experience

  • Solid experience of application integration development or design experience


Our people are the most critical component of our long-term success and their health and wellbeing are our priority. You will enjoy a comprehensive, locally competitive benefits package.

Read our Equal Employment Opportunity Policy

Dell is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy), sexual orientation, gender identity and/or expression, national origin, protected veteran status, disability, genetics, or citizenship status (when otherwise legally authorized to work) and will not be discriminated against on the basis of such characteristics or any other status protected by the laws or regulations in the locations where we operate. Dell encourages applicants of all ages.

If you require assistance in applying for an open position or have specific requirements to attend an interview, please contact

As members of the disability confident scheme, we guarantee to interview all disabled applicants who meet the minimum criteria for the vacancies and ensure our recruitment process is inclusive and accessible.

Job Family: Engineering Engineering-Development Job ID: R98266

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