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Principal Supplier Process Engineer

Primary Location: Hanoi, Vietnam

Additional Location(s):

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Principal Supplier Process Engineer

When you're creating technology that drives human progress, everything needs to be spot on. Our Supplier Process Engineering team works with our suppliers to enable them to produce materials and components of the highest quality. Working closely with our product developers, we select and monitor vendors and suppliers who can meet our high engineering and quality standards. In addition, we perform regular auditing and undertake design and development engineering assignments to develop new products or update existing products. We’re also experts in establishing systems and procedures to enhance overall quality.

Join us to do the best work of your career and make a profound social impact as a Principal Supplier Process Engineer on our Supplier Process Engineer team in Hanoi.

What you’ll achieve
As a Principal Supplier Process Engineer, you will be responsible for works closely with suppliers, sustaining groups and extended core team to ensure product producibility at the supplier. Assists to assure capacity and continuity of supply for specific components. Assists in excursion management through root cause analysis. Drives implementation and validation of improvement/corrective actions.

You will:

  • Works closely with suppliers, sustaining groups and extended core team to ensure PCBA Quality and producibility at the supplier.

  • Assists in excursion management through root cause analysis. Drives implementation and validation of improvement/corrective actions.

  • Provides recommendations and risk assessments on new suppliers and new process technology.

  • Responsible for PCBA NPI activities

  • Responsible for PCBA sustaining activities and process activities.

  • Responsible for driving the continuous improvement plan.

  • Works with the supplier to develop and implement the quality management plan using industry tools and standards to drive quality improvements and initiatives.


  • With no considerable direction, identifies and validates the mitigation plan of potential quality risks to supply chains in order to ensure continuity of supply while evaluating performance and providing feedback.

  • Interacts with management and senior customer personnel often in a project leadership role on matters requiring coordination across organizational lines. Assists in the development and administration of improvement programs for supplier/vendor while

  • educating them on the execution of quality tools, methodologies and requirements.

  • Drives the supplier/vendor for continuous quality improvement processes ensuring quality goals and expectations are met.

  • Provides guidance and assists in the development and implementation of effective structure and programs at supplier/vendor manufacturing facilities to support organizational expectations.

  • Provides guidance and works with functional teams in resolving quality issue and meet quality metrics.

Take the first step towards your dream career
Every Dell Technologies team member brings something unique to the table. Here’s what we are looking for with this role:

Essential Requirements

  • Typically requires 8+ years of related experience( quality background and PCBA industry preferred) with a Bachelor’s degree; or 6+ years with a Master’s degree; or 3+ years with a PhD; or equivalent experience

  • Good understanding of global computer products and the peripherals industry

  • Various engineering discipline and PCBA manufacturing process knowledge

  • Advanced quality system and process auditor(QSA/QPA) experience

  • Detailed understanding of various quality and problem solving tool such as PFEMA, AQP, .7 steps, etc

  • Advanced command skills and working knowledge of statistical quality tools (SPC, 6 sigma, etc.)

  • General knowledge and application of engineering concepts

  • Fluent English writing and oral capability

Here’s our story; now tell us yours

Dell Technologies helps organizations and individuals build a brighter digital tomorrow. Our company is made up of more than 150,000 people, located in over 180 locations around the world. We’re proud to be a diverse and inclusive team and have an endless passion for our mission to drive human progress.
What’s most important to us is that you are respected, feel like you can be yourself and have the opportunity to do the best work of your life -- while still having a life. We offer excellent benefits, bonus programs, flexible work arrangements, a variety of career development opportunities, employee resource groups, and much more.
We started with computers, but we didn’t stop there. We are helping customers move into the future with multi-cloud, AI and machine learning through the most innovative technology and services portfolio for the data era. Join us and become a part of what’s next in technology, starting today.

You can also learn more about us by reading our latest Diversity and Inclusion Report and our plan to make the world a better place by 2030 here.

Application closing date: 31 Dec 2020

Dell is committed to the principle of equal employment opportunity for all employees and to providing employees with a work environment free of discrimination and harassment. All employment decisions at Dell are based on business needs, job requirements and individual qualifications, without regard to race, color, religion or belief, national, social or ethnic origin, sex (including pregnancy), age, physical, mental or sensory disability, HIV Status, sexual orientation, gender identity and/or expression, marital, civil union or domestic partnership status, past or present military service, family medical history or genetic information, family or parental status, or any other status protected by the laws or regulations in the locations where we operate. Dell will not tolerate discrimination or harassment based on any of these characteristics. Dell encourages applicants of all ages. Read the full Equal Employment Opportunity Policy here.

Job ID: R076967

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