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Principal Supplier Process Quality Engineer

Primary Location: Hanoi, Vietnam


Additional Location(s):

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Principal Supplier Process Quality Engineer

Quality is everything at Dell Technologies. QA Engineering is where it all comes together. We’re the people who develop and drive the quality metrics which underpin our ground-breaking products and services. We design world-class quality control processes, procedures and statistical techniques and specify mechanisms and equipment for inspection and testing. The organization relies on our expertise in developing and implementing quality standards for manufacturing. And through everything from audit to training, we make sure Dell complies with the highest global quality standards.

Join us to do the best work of your career and make a profound social impact as a Principal Supplier Process Quality Engineer on our Quality Assurance team in Hanoi, Vietnam.


What you’ll achieve
As a Principal Supplier Process Quality Engineer, you will be following Global operation quality strategy, daily close monitor ODM factory quality metrics and drive ODM factory Quality Metrics (FPY/EQM/MWD) to meet target, sustain mass production. You will work with both Internal and external clients on quality management issues.


You will:

  • Regular ODM factory quality audit to ensure ODM factory quality system compliance, process quality compliance, and product quality compliance.

  • Manage factory excursion (HSR) and Customer escalation, Drive ODM factory issue/finding CLCA with 5C/8D.

  • ODM process change management, lead cross function team for line qualification QPA audit and Process change audit.

  • Cooperate with ODM quality team to identify factory process gap and improvement opportunity, and LL/BOB sharing, Setup factory quality strategy to drive for process and product quality continuous improvement with lean, innovation and 6Sigma methodology.

  • Co-work with ODM quality team to promote quality culture in factory.

Take the first step towards your dream career
Every Dell Technologies team member brings something unique to the table. Here’s what we are looking for with this role:

Essential Requirements

  • Bachelor degree or above, 8 years+ quality management experience in electronics or mechanical industry

  • Electronics, Mechanics or other engineering major background.

  • Proficient in Quality audit, 5C, 8D, QC tools, 6 sigma ASQ CQA/CQE and PMP preferred

  • Excellent spoken and written English preferred


Desirable Requirements

  • Priori6Sigma/ CQA/CQE /PMP certificate

  • Good team work and communication skill, international company experienced preferred


Here’s our story; now tell us yours

Dell Technologies helps organizations and individuals build a brighter digital tomorrow. Our company is made up of more than 150,000 people, located in over 180 locations around the world. We’re proud to be a diverse and inclusive team and have an endless passion for our mission to drive human progress.

What’s most important to us is that you are respected, feel like you can be yourself and have the opportunity to do the best work of your life -- while still having a life. We offer excellent benefits, bonus programs, flexible work arrangements, a variety of career development opportunities, employee resource groups, and much more.

We started with computers, but we didn’t stop there. We are helping customers move into the future with multi-cloud, AI and machine learning through the most innovative technology and services portfolio for the data era. Join us and become a part of what’s next in technology, starting today.

You can also learn more about us by reading our latest Diversity and Inclusion Report and our plan to make the world a better place by 2030 here.

Application closing date: 31 March 2021

Dell is committed to the principle of equal employment opportunity for all employees and to providing employees with a work environment free of discrimination and harassment. All employment decisions at Dell are based on business needs, job requirements and individual qualifications, without regard to race, color, religion or belief, national, social or ethnic origin, sex (including pregnancy), age, physical, mental or sensory disability, HIV Status, sexual orientation, gender identity and/or expression, marital, civil union or domestic partnership status, past or present military service, family medical history or genetic information, family or parental status, or any other status protected by the laws or regulations in the locations where we operate. Dell will not tolerate discrimination or harassment based on any of these characteristics. Dell encourages applicants of all ages. Read the full Equal Employment Opportunity Policy here.

Job ID: R084921

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