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Software Principle Engineer

Primary Location: Hanoi, Vietnam


Additional Location(s):

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Principal Software Engineer

The Software Engineering team delivers next-generation application enhancements and new products for a changing world. Working at the cutting edge, we design and develop software for platforms, peripherals, applications and diagnostics — all with the most advanced technologies, tools, software engineering methodologies and the collaboration of internal and external partners.

Join us as a Principal Software Engineer on our Engineering Development team in Hanoi, Veitnam to do the best work of your career and make a profound social impact.


What you’ll achieve
As a Software Principal Engineer, you will be working in a sustaining engineering and support organization responsible for the technical support of factory test process and software that downloads software on client systems being built.


You will:

  • Work with external suppliers, cross-functional teams, and I/T.  

  • Collect issue category data and drive back to issue owners not only to solve the issue, but also improve process gaps and test coverage.  

  • Additional duties include taking leadership roles on technical/process improvement for the team, providing training and guidelines to internal and external team members on specifications and requirements of factory software install, and actively aligning with external teams about roles & responsibility and expectations.

  • Software support, factory support, factory escalation processes, root cause failure analysis, development team support, software test support, software modifications as needed to correct or update code, and strong ownership of factory customers. 


Take the first step towards your dream career
Every Dell Technologies team member brings something unique to the table. Here’s what we are looking for with this role:

Essential Requirements

  • Strong communication skills, verbal and written; ability to speak up and communicate well in difficult situations.  

  • Good understanding of hardware and software interactions and demonstrate good working knowledge of PC architecture. 

  • Ability to assemble simple to highly complex hardware configurations including SCSI and Fiber Channel.  Good understanding of client, network, and server interactions.  Good understanding of VLANs, DNS, DHCP, & Access Control List (both at server level and network level).  Strong grasp on the inter-workings of Microsoft Operating Systems (both client and server), Novell Netware, and Linux.  Good understanding of software install tools and installation mechanism. 

  • Experience with software development lifecycle process and 3-4 programming languages.  Dedication to good software development practices.  Working ability to easily achieve mastery of new tools, programming languages, and operating systems.  Ability to learn on the fly with little or no support.



Desirable Requirements
• > 8 years of related experience
• Bachelor’s degree

Here’s our story; now tell us yours

Dell Technologies helps organizations and individuals build a brighter digital tomorrow. Our company is made up of more than 150,000 people, located in over 180 locations around the world. We’re proud to be a diverse and inclusive team and have an endless passion for our mission to drive human progress.

What’s most important to us is that you are respected, feel like you can be yourself and have the opportunity to do the best work of your life -- while still having a life. We offer excellent benefits, bonus programs, flexible work arrangements, a variety of career development opportunities, employee resource groups, and much more.

We started with computers, but we didn’t stop there. We are helping customers move into the future with multi-cloud, AI and machine learning through the most innovative technology and services portfolio for the data era. Join us and become a part of what’s next in technology, starting today.

You can also learn more about us by reading our latest Diversity and Inclusion Report and our plan to make the world a better place by 2030 here.

Application closing date: 30 April 2021

Dell is committed to the principle of equal employment opportunity for all employees and to providing employees with a work environment free of discrimination and harassment. All employment decisions at Dell are based on business needs, job requirements and individual qualifications, without regard to race, color, religion or belief, national, social or ethnic origin, sex (including pregnancy), age, physical, mental or sensory disability, HIV Status, sexual orientation, gender identity and/or expression, marital, civil union or domestic partnership status, past or present military service, family medical history or genetic information, family or parental status, or any other status protected by the laws or regulations in the locations where we operate. Dell will not tolerate discrimination or harassment based on any of these characteristics. Dell encourages applicants of all ages. Read the full Equal Employment Opportunity Policy here.

Job ID: R083630

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