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HR Technology Analyst – Integrations (Benefit Systems) - Opportunity for Working Remotely

Primary Location: Costa Rica

Additional Location(s):

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Business Summary:

The global HR Technology (HR Tech) team is a creative community of people brought together to enable VMware people processes through engaging, collaborative, leading edge systems solutions that are simple, drive integrity, and empower customers to make informed business decisions. 

Job Role and Responsibility:

The Systems Analyst will be a member of the HR Tech team, partnering with the Senior Manager for Compensation and Benefit Systems.  Your responsibilities will include providing systems and process support for Benefit Integrations in both Workday and other third-party applications. You will have the opportunity to contribute to the support and evolution of our HR Systems, as well as engaging locally and internationally with driven and talented business and systems teams.  Your role will include the following responsibilities:

  • Collaborate with Benefit partners and our HR Tech Benefit specialist to identify upcoming projects, understand scope, determine business requirements and discuss roadmap/timelines.

  • Engage with 3rd party Benefit vendors to capture technical requirements related to integrations, secure file locations, outbound and inbound transmissions, managing error files, scheduling, re-runs etc.

  • As Integration lead, participate in projects including US and International Enrollment Events, US ACA Compliance Reporting and Global Program/Vendor Implementations and Enhancements.  This includes designing, configuring and deploying system/integration solutions in line with HR Tech methodologies and standards, documentation, executing/reviewing test cases and communicating with stakeholders.

  • Understand the interdependencies with Workday Benefits and 3rd Party Benefit tools and liaise with stakeholder teams on changes.

  • Work with the HR Tech Production Support Team on deployment/launch of projects, improvements and technical support activities.

Required Skills:

  • 5 years + of previous HR Systems and Project experience in Workday, as Integrations Analyst/Consultant, with Workday professional accreditations/certifications.

  • Technical skills in EIB Integrations, CCB (Cloud Connect for Benefits), Studio Integrations, Workday Web Services (WWS), data mapping/transformation, SFTP and file share tools.

  • Familiar with technical aspects of reporting, calculated fields and system security.

  • Adept documentation abilities, with experience in preparing business requirements, configuration documentation, test scripts and meeting notes.

  • Thrive in a dynamic environment where teamwork, multi-tasking and prioritizing is necessary.  Exhibit strong security and confidentiality practices.

Preferred Skills:

  • Experience with Payroll files and integrations.

  • Bachelor’s Degree in Business, Information Systems or related discipline desirable.

To be Successful in this Role you will need the following Competencies:

  • Collaboration – Developing effective and collaborative relationships; communicating information and ideas to individuals or groups in a manner that engages the audience and helps them understand the message; interacting with others in a way that promotes openness and trust.

  • Managing Work - Effectively managing one's time to ensure that work is completed efficiently.  Identifying more critical and less critical activities and tasks; adjusting priorities when appropriate.

  • Issue Resolution - Responds quickly to address raised issues; generates mutually beneficial solutions or alternatives; gains customer agreement to proposed solutions; implementing service practices that meet needs.

  • Active Learning - Demonstrating real passion for new information, knowledge, and experiences; regularly seeking and capitalizing on learning opportunities; quickly assimilating and applying new information.

  • Passion for Results - Driving high standards for individual, team, and organizational accomplishment; tenaciously working to meet or exceed challenging goals; deriving satisfaction from goal achievement and continuous improvement.

***This role is fully remote and can be done anywhere in Costa RIca***


Category : HR
Subcategory: HRIS
Experience: Manager and Professional
Full Time/ Part Time: Full Time
Posted Date: 2021-01-07

VMware Company Overview: At VMware, we believe that software has the power to unlock new opportunities for people and our planet. We look beyond the barriers of compromise to engineer new ways to make technologies work together seamlessly. Our cloud, mobility, and security software form a flexible, consistent digital foundation for securely delivering the apps, services and experiences that are transforming business innovation around the globe. At the core of what we do are our people who deeply value execution, passion, integrity, customers, and community. Shape what’s possible today at

Equal Employment Opportunity Statement: VMware is an Equal Opportunity Employer and Prohibits Discrimination and Harassment of Any Kind: VMware is committed to the principle of equal employment opportunity for all employees and to providing employees with a work environment free of discrimination and harassment. All employment decisions at VMware are based on business needs, job requirements and individual qualifications, without regard to race, color, religion or belief, national, social or ethnic origin, sex (including pregnancy), age, physical, mental or sensory disability, HIV Status, sexual orientation, gender identity and/or expression, marital, civil union or domestic partnership status, past or present military service, family medical history or genetic information, family or parental status, or any other status protected by the laws or regulations in the locations where we operate. VMware will not tolerate discrimination or harassment based on any of these characteristics. VMware encourages applicants of all ages. Vmware will provide reasonable accommodation to employees who have protected disabilities consistent with local law. Job ID: R2017266
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