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Sr Advisor, Network Sys Mgmt

Job ID 175769BR Date posted 06/21/2017
Dell is a collective of customer-obsessed, industry-leading visionaries. At our core is a commitment to diversity, sustainability and our communities. We offer unparalleled growth and development opportunities for our team members. We believe that technology is essential for driving human progress, and we’re committed to providing that technology to people and organizations everywhere, so they can transform the way they work and live.
People make Dell – so wherever in the world they work, everyone is rewarded for their contribution. Ready to develop your career in a truly global company? Within the RSA at Dell, we are looking for a SaaS Ops Sr. Cloud and deployment Engineer to join our team in Herzliya.

The SaaS Operations Sr. Cloud & Deployment Engineer is responsible participating in the design, implementation, deployment and monitoring of RSA's Cloud SaaS production environments. The ideal candidate will be able to help design, monitor and maintain a world-class SaaS hosting infrastructure, work with RSA's partners/teams to deploy cloud applications from the development and test environments, into our cloud production environments.

  • Participate in SaaS Operations' technical activities related to maintaining, migrating, deploying and adopting new cloud products and services.
  • Participate and review testing procedures for change and configuration management in the production environments.
  • Provide technical input in reviewing architecture, policies and procedures to ensure that security, backup, failover, alerting and disaster recovery mechanisms are in place.
  • Work with the service provider (Azure) to establish and deliver performant/available Cloud solutions.
  • Analyze and resolve SaaS infrastructure faults and undertakes routine preventative measures as well as kick off new initiatives to proactively avoid service degradations.
  • Integrate technologies, processes, tools, and methodologies to mature SaaS Operations services (procedures, application management tools, monitoring and more).
  • Work closely with Development/QA/DevOps to establish effective communication and processes to ensure seamless software and infrastructure deployment, and effective issues escalation and resolution.
  • Use judgment to develop and clarify expectations, scope, and scale to achieve shared objectives and minimize redundancy.
  • Attend and participate in regular status meetings and represent deployment team in information exchange meetings
  • Demonstrate ability to manage several concurrent projects involving multiple stakeholders executing in a matrix environment.
Knowledge & Skills.
  • Proven expertise with networking protocols, Unix & Windows platforms
  • Passion for systems engineering and automation
  • Must have 2+ years of prior experience managing and scaling complex SaaS or Web Services environments in a fast pace / high growth environment (Azure, AWS)
  • Excellent organization, documentation and communication skills
  • Ability to learn new technologies quickly.
  • Strong experience in UNIX shell scripting
  • Experience with IAM solutions, principles and technologies (SAML, Multi-factor)
  • Experience with Microsoft Azure PowerShell a plus.
  • Experience with monitoring systems and other reporting tools (Zabbix, Nagios, App Dynamics, Elasticsearch/Logtash)
  • Understanding of Firewalls, NAT, DNS, SMTP, IMAP
  • Experience a plus with infrastructure automaton, like Chef, Puppet
  • Available for On-call after-hours support
  • Strong commitment to organizational work ethics.
  • Ability to develop new approaches to complex infrastructure design problems
  • Solid understanding of change management, App Support and Tech Support services within Cloud Solutions.
  • Excellent interpersonal skills.
  • Experience with mysql a plus.

When you choose our company, you join a diverse world of innovative thought leaders. At our core is a commitment to workplace diversity, the sustainability of our planet, and community corporate involvement. We offer highly competitive salaries, bonus programs, world-class benefits, and unparalleled growth and development opportunities-all to create a compelling and rewarding work environment.

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