Technician, IT Data Center OpsApply Now Job ID 187155BR Date posted 08/03/2017
Are you up for the challenge?
- in a startup environment within a truly global company within the Israel Development Centersof Dell EMC, we are looking for a NOC and Level 1 Engineer to join our RSA SaaS Operations team in Herzliya Pituach.
- To join RSA SaaS NOC team as a NOC and level1 engineer.
- Provide monitoring and first level support & triage services.
- Work in shifts 24X7
- Work in shifts around the clock, 24x7.
- Provide an immediate response for any production issue.
- Provide support for level 1 customer cases.
- Responsible for monitoring, first level support, escalations, reports (SLA, RDRs, Web), data loads and extraction, first triage and more.
- At least 1 year of experience in a technical hands on position.
- UNIX / LINUX hands on experience.
- Previous knowledge in the relevant monitoring tools – advantage.
- Good understanding of computer systems / environments & OS.
- Excellent communication skills in English.
- Ability to work well under pressure within a technically challenging environment.
- Service oriented
- Ability to work in shifts 24*7
- Good self-learning skills
- Well Organized & methodical
When you choose our company, you join a diverse world of innovative thought leaders. At our core is a commitment to workplace diversity, the sustainability of our planet, and community corporate involvement. We offer highly competitive salaries, bonus programs, world-class benefits, and unparalleled growth and development opportunities-all to create a compelling and rewarding work environment.
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