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Technician, IT Data Center Ops

Job ID 187155BR Date posted 08/03/2017
Dell is a collective of customer-obsessed, industry-leading visionaries. At our core is a commitment to diversity, sustainability and our communities. We offer unparalleled growth and development opportunities for our team members. We believe that technology is essential for driving human progress, and we’re committed to providing that technology to people and organizations everywhere, so they can transform the way they work and live.
People make Dell – so wherever in the world they work, everyone is rewarded for their contribution. Ready to develop your career in a truly global company? Within the RSA at Dell, we are looking for a SaaS Ops Noc Engineerto join our team in Herzliya.

Are you up for the challenge?
  • in a startup environment within a truly global company within the Israel Development Centersof Dell EMC, we are looking for a NOC and Level 1 Engineer to join our RSA SaaS Operations team in Herzliya Pituach.
  • General:
    • To join RSA SaaS NOC team as a NOC and level1 engineer.
    • Provide monitoring and first level support & triage services.
    • Work in shifts 24X7
  • Responsibilities:
    • Work in shifts around the clock, 24x7.
    • Provide an immediate response for any production issue.
    • Provide support for level 1 customer cases.
    • Responsible for monitoring, first level support, escalations, reports (SLA, RDRs, Web), data loads and extraction, first triage and more.
  • Requirements:
    • At least 1 year of experience in a technical hands on position.
    • UNIX / LINUX hands on experience.
    • Previous knowledge in the relevant monitoring tools – advantage.
    • Good understanding of computer systems / environments & OS.
    • Excellent communication skills in English.
    • Ability to work well under pressure within a technically challenging environment.
    • Service oriented
    • Ability to work in shifts 24*7
    • Good self-learning skills
    • Well Organized & methodical

When you choose our company, you join a diverse world of innovative thought leaders. At our core is a commitment to workplace diversity, the sustainability of our planet, and community corporate involvement. We offer highly competitive salaries, bonus programs, world-class benefits, and unparalleled growth and development opportunities-all to create a compelling and rewarding work environment.



Job ID

187155BR

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