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Lab Support Engineer

Primary Location: Herzliya, Israel


Additional Location(s):

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The Engineering Technical Support (ETS) Infrastructure Team is responsible for managing and developing our global labs in 6 geographical locations. The team is part of the Engineering organization, working closely with the different product teams to resolve complex customer issues. The ETS team has direct impact on how the product succeeds in the market, and what enhancements and new features are implemented to grow the products.

Key Responsibilities

  • Product setup and integration in various OS and networking environments

  • Complex customers’ environments reproductions

  • Lab infrastructure ongoing management and future planning  

  • Global labs support and troubleshooting, coordination of lab projects

  • Working experience with leading tools development for lab management

Essential Requirements

  • Knowledge and hands-on experience with block-level Storage/storage networking protocols/file systems and knowledge of Storage Network Technologies (SAN & NAS)

  • Experience with coordination of global infrastructure projects

  • System Administrator level knowledge with a range of operating systems (Linux, Windows, UNIX) and virtualization technologies (VMware, HyperV)

  • Excellent understanding of IT infrastructure with good understanding of enterprise customers’ needs and scripting mastery (Python/Shell)

  • Excellent English skills

Desirable Requirements

  • Project management skills and a background in Databases (Oracle, SQL)

  • B.Sc./B.A. degree in computer science, engineering or a related discipline


Dell is committed to the principle of equal employment opportunity for all employees and to providing employees with a work environment free of discrimination and harassment. All employment decisions at Dell are based on business needs, job requirements and individual qualifications, without regard to race, color, religion or belief, national, social or ethnic origin, sex (including pregnancy), age, physical, mental or sensory disability, HIV Status, sexual orientation, gender identity and/or expression, marital, civil union or domestic partnership status, past or present military service, family medical history or genetic information, family or parental status, or any other status protected by the laws or regulations in the locations where we operate. Dell will not tolerate discrimination or harassment based on any of these characteristics. Learn more about Diversity and Inclusion at Dell here.

Job ID: R087668
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