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Technical Program Manager (Consultant) - Remote US

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  • Austin, Texas
  • 08/04/2021
  • R111336


We believe that progress lives at the intersection of technology and humanity, and that our role is to bring innovation to people everywhere to drive progress around the world. Every member of our team plays a critical role in bringing our purpose to life — through our work, passion and commitment to do the absolute best we can for our company, our customers and each other.

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Success Profile

What makes a successful Program Manager?
Check out the top traits we’re looking for and see if you have the right mix.

  • Analytical
  • Communicator
  • Conceptual
  • Inventive
  • Problem Solver
  • Results-driven

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Technical Program Manager(Consultant) - ISG Products

Location:  Remote US - Full time position

Join us as a Technical Program Manager (Consultant) on our Technical Program Managementteam inRemote USto do the best work of your career and make a profound social impact.

What you’ll achieve

With a global remit, our Technical Program Management professionals lead cross-functional product design teams to develop and introduce game-changing new products and solutions. It’s about making sure we offer customers the right features, experience, quality, schedule, cost, continuity of supply, service capability and financials. And when products and solutions are in development, it’s about driving everything from definition through to planning, development and launch across global development centers and multiple lines of business. The team is also crucial to getting shipping right. All in all, it is a fascinating and incredibly varied area.

You will:

Lead of Cross-Functional Program teams accountable to plan, management and delivery of product introduction that meets or exceeds stated program and business goals.  Be responsible for leading cross-functional product functional teams to develop and introduce products and solutions to our external customers with the right features, customer experience, quality, schedule, cost, continuity of supply, service capability and sales volumes/financials. Be responsible for leading the worldwide management and execution of cross-functional programs throughout the product/solution lifecycle using the Offer Lifecycle Process (OLP). For products/solutions in development, the Program Manager leads a core team through definition/requirements, planning, development, and launch. For shipping products/solutions, the Program Manager leads a sustaining core team to manage feature enhancements, quality, continuity of supply, etc.

The Program Manager leads the execution of the Offer Lifecycle Process (OLP). Assisting in the integration of complex business factors to develop and implement long-term strategic LOB (Line of Business) or market segment objectives is required. In some cases, the Program Manager interacts with sales organizations and/or customers to communicate organizational information, strategies, capabilities etc. to aide business acquisition and development activities.

  • Presents, communicates and ability to influence cross functional LOB business leaders.

  • Leads multiple high visibility programs; with a high degree of complexity and/or business impact.

  • Leads/develops cross functional LOB level or complex process initiatives or business strategy.

  • Demonstrates ability to grow cross- functional team members by identifying develop opportunities and coaching core team members.

Take the first step towards your dream career

Every Dell Technologies team member brings something unique to the table. Here’s what we are looking for with this role:

Essential Requirements

  • Drives a cross functional team to deliver a product(s), service(s), or solution(s) to external customers.

  • Drives to meet or exceed program objectives (Cost, Quality, Schedule, Features, Fulfillment/Continuity of Supply, Solution delivery across products & service offerings, and Customer Specific Needs).

  • Prepares teams for internal and external ISO Audits for Dell to maintain ISO Corporate Compliance. Manages audit process and drives for success. 

  • Establishes clear objectives and deliverables for each program that support the LOB’s business.

  • Follows Offer Lifecycle deliverables, delivers phase reviews, tracks progress, reports status and makes necessary corrections to achieve program objectives.

  • Builds effective, high performance teams and provide ongoing performance feedback to functional management.

  • Drives the creation, review and approval of the Program Plan or Statement of Work (SOW)

  • Analyzes and reports actual performance vs. Program goals.

Key Skills and Education

  • Product Lifecycle SME with proven success in leading programs to market on-plan

  • Expert in Software Development (Agile)

  • Expert cross-functional team management.

  • Expert ability to view situations objectively from different perspectives.

  • Expert ability to frame situations and make/drive decisions.

  • Innovates; Thinks and leads strategically.

  • Requires 12+ years of related experience with a minimum of Bachelor’s degree

Desirable Requirements

  • PMI certification desirable

  • Networking background (hardware and software development)

Here’s our story; now tell us yours

Dell Technologies helps organizations and individuals build a brighter digital tomorrow. Our company is made up of more than 150,000 people, located in over 180 locations around the world. We’re proud to be a diverse and inclusive team and have an endless passion for our mission to drive human progress. 

What’s most important to us is that you are respected, feel like you can be yourself and have the opportunity to do the best work of your life -- while still having a life. We offer excellent benefits, bonus programs, flexible work arrangements, a variety of career development opportunities, employee resource groups, and much more. 

We started with computers, but we didn’t stop there. We are helping customers move into the future with multi-cloud, AI and machine learning through the most innovative technology and services portfolio for the data era. Join us and become a part of what’s next in technology, starting today. 

You can also learn more about us by reading our latest Diversity and Inclusion Report and our plan to make the world a better place by 2030here.

Dell is committed to the principle of equal employment opportunity for all employees and to providing employees with a work environment free of discrimination and harassment. All employment decisions at Dell are based on business needs, job requirements and individual qualifications, without regard to race, color, religion or belief, national, social or ethnic origin, sex (including pregnancy), age, physical, mental or sensory disability, HIV Status, sexual orientation, gender identity and/or expression, marital, civil union or domestic partnership status, past or present military service, family medical history or genetic information, family or parental status, or any other status protected by the laws or regulations in the locations where we operate. Dell will not tolerate discrimination or harassment based on any of these characteristics. Dell encourages applicants of all ages. Read the full Employment Opportunity Policyhere.

Job Family: Engineering-Services Tech-Support Program-Management Remote Job ID: R111336
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Global Sales at Dell

We believe that technology is essential for driving human progress, and we’re committed to providing that technology to people and organizations everywhere so they can transform the way they work and live. Join our sales team and be a part of our story.

Learn More About Global Sales

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Key Benefits

  • Rewards & Development

    It's simple. We believe in rewarding our team members for a job well done, investing in their professional development and filling the majority of our open positions internally.

  • Health & Wellness

    As part of our overall rewards, we offer benefits programs designed to help you maintain a healthy lifestyle. These benefits are based on your location, so please ask your recruiter for more details.

  • Flexibility

    Dell’s Connected Workplace program offers new ways to work and enables eligible team members to choose the style that best fulfills their needs, both in their job and their personal life.

  • Other Benefits

    You may be eligible for other programs in your location including employee purchase program, paid time away from work, financial and savings programs and more. Talk to your recruiter for more details on what benefits programs are available in your location.

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Life at Dell

Discover life at Dell from our employees who are leading the way toward innovation and digital transformation.

Come be a part of the talented, dedicated and motivated teams in the Dell family by applying today.

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Our culture is defined by our values and made real every day by how we work and lead. We know our culture is the foundation for all we’ve achieved, and for all the success ahead of us. Don't take it just from us – see what our employees say in our annual "Tell Dell" results.

  • 90% My leader cares about my well-being both professionally and personally.
  • 93% I am proud that I never have to worry about Dell Technologies showing up in a headline damaging our ethical reputation.
  • 90% My job means more to me than just a paycheck and benefits
  • 94% I believe flexible work arrangements (e.g., working remote, mobile, telework, etc.) at Dell Technologies contribute positively to our performance as a company.

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