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Hyderabad, India

Salesforce Consultant - Channel Sales - Secureworks

Remote - Brazil (All Other); Remote - Mexico

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as rated by current and former employees

Secureworks® (NASDAQ: SCWX) is a technology-driven cybersecurity leader that protects organizations in the digitally connected world. Built on proprietary technologies and world-class threat intelligence, our applications and solutions help prevent, detect, and respond to cyber threats.  Red Cloak™ software brings advanced threat analytics to thousands of customers, and the Secureworks Counter Threat Platform™ processes over 300B threat events per day. We understand complex security environments and are passionate about simplifying security with Defense in Concert™ so that security becomes a business enabler. More than 4,000 customers across over 50 countries are protected by Secureworks, benefit from our network effect and are Collectively Smarter. Exponentially Safer.™

We enjoy competitive compensation and benefits packages, and reward and recognize our employees for exceptional results. A constant focus on continued learning and growth keeps our team members engaged and excited about “what’s next.” We offer flexible work options when available and emphasize the importance of work-life balance. We know that when our people are rewarded, recognized, and rejuvenated, we win as a team.  

Key Responsibilities

  • Conduct business process analysis, requirements gathering, documentation, coordination and communication. Effectively acts as the liaison between users, vendors, and the IT team. Work closely with decision makers in other departments to identify, recommend, develop, implement, and support cost-effective technology solutions for all aspects of the organization.
  • Evangelize current Sales Cloud best practices and provide recommendations for future growth and scalability, directly interfaces with customer support team to understand business problems to design and deliver solutions
  • Coordinates the evaluation, scope and completion of new development requests.
  • Perform integration mapping design between Sales Cloud and other marketing automation applications. Utilize established project management methodologies to coordinate the evaluation, scope, and completion of new platform development requests.
  • Prepares documentation and informational training materials, conducts new user training and responsible for increasing the user skill sets across the company.

Essential Requirements

  • Minimum 5 years of experience as an Administrator
  • Minimum 2 year Lightning or one full implementation
  • Minimum 2 year experience with VisualForce and Apex
  • Minimum 1 year work experience with Experience Cloud (Communities)
  • Minimum 1 year experience in code customization

Desirable Requirements

  • Salesforce Administrator Certification (ADM201)
  • Salesforce Advanced Admin & Salesforce Developer Certifications
  • Experience with Salesforce integration patterns

Secureworks, a Dell Technologies company, is committed to the principle of equal employment opportunity for all employees and to providing employees with a work environment free of discrimination and harassment. All employment decisions at Secureworks are based on business needs, job requirements and individual qualifications, without regard to race, color, religion or belief, national, social or ethnic origin, sex (including pregnancy), age, physical, mental or sensory disability, HIV status, sexual orientation, gender identity and/or expression, marital, civil union or domestic partnership status, past or present military service, family medical history or genetic information, family or parental status, or any other status protected by the laws or regulations in the locations where we operate. Secureworks will not tolerate discrimination or harassment based on any of these characteristics.

Job ID: R191516

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Why Work Here

Global Benefits

  • Comprehensive Healthcare Programs

  • Award Winning Financial Wellness Tools and Resources

  • Generous Leave of Absence for New Parents and Caregivers

  • Industry Leading Wellness Platform

  • Employee Assistance Program

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