EMEA Professional Services Delivery Lead - Dell Boomi

EMEA Professional Services Delivery Lead - Dell Boomi

Join us as a Professional Services Delivery Lead EMEA on our Dell Boomi team to do the best work of your career and make a profound social impact. The preferred base location is in the Netherlands, yet other locations in Europe can also be a possibility.

What you’ll achieve

As a Dell BoomiProfessional ServicesDelivery Lead, you will be part of the Boomi Professional Services (PSO) organization, lead a team of Technical Consultants in EMEA and report into the Dell Boomi EMEA PSO Director.

The Boomi Professional Services Organization (PSO) supports customers with a successful implementation of the Boomi platform. This can be an initial project, extensions, improvements, migrations or starting to use more elements of the platform. Ultimately the PSO team makes sure that our customers are successful in using the platform.

The EMEA PSO team consists of services sales, project managers, consultants (developers) and architects. The focus of this role would be to lead a team of consultants/architects and work together with your peers to deliver successful projects. You will ensure the team to have the right level of knowledge, hit their utilization levels, deliver according to the (quality) standards, handle escalations in cooperation with the PMO lead and safeguard customer satisfaction.

In normal, non-COVID circumstances, you are expected to travel around 20% of your time.

You will:

• Be responsible for overall quality of delivery and working according to standards and best practices

• Lead, develop and coach the team members, create a team spirit and drive the right behavior, support team members during difficult assignments, build customer relationships. Control the right capacity by hiring new team members based on backlog and outlook

• Work with the services sales team on new bookings; provide leads from existing customers

• Collaborate cross functionally in the PSO team to ensure knowledge sharing, creating new best practices, opportunities for team members to grow and create visibility

• Actively drive further development of the Boomi and PSO org, build relationships outside PSO and collaborate Boomi wide

Take the first step towards your dream career

Every Dell Technologies team member brings something unique to the table. Here’s what we are looking for with this role:

Essential Requirements

• Minimum of 6 years of relevant work experience in one or more of the following: Professional services/consulting, architecting, and delivering the solutions in the Systems Integration space, ideally in a SaaS environment

• 3+ years’ experience in leading technical teams

• Experience managing a high volume of activity and a large number of projects, in a fast-paced growing organization. Ability to self-manage and prioritize workload

• Excellent written, verbal, and presentation skills appropriate to both technical and management clients. Demonstrated ability to communicate, present and influence credibly and effectively

• Aptitude both for analyzing technical concepts and translating them into business terms, and for mapping business requirements to technical features

Desirable Requirements

• Experience with Dell Boomi, enterprise integration tools, middleware technologies, and application and data integration patterns including ESB, MOM, JMS, SOAP/REST web services, databases, ETL

• Technical skills: database skills including SQL, data modeling, and databases (e.g. MS SQL Server, MySQL, Oracle) and development scripting skills with Java, Groovy

• Knowledge of Continuous Integration and Continuous Delivery (CICD), Agile and DevOps methodologies

Here’s our story; now tell us yours

Dell Technologies helps organizations and individuals build a brighter digital tomorrow. Our company is made up of more than 150,000 people, located in over 180 locations around the world. We’re proud to be a diverse and inclusive team and have an endless passion for our mission to drive human progress. 

What’s most important to us is that you are respected, feel like you can be yourself and have the opportunity to do the best work of your life -- while still having a life. We offer excellent benefits, bonus programs, flexible work arrangements, a variety of career development opportunities, employee resource groups, and much more. 

We started with computers, but we didn’t stop there. We are helping customers move into the future with multi-cloud, AI and machine learning through the most innovative technology and services portfolio for the data era. Join us and become a part of what’s next in technology, starting today. 

You can also learn more about us by reading our latest Diversity and Inclusion Report and our plan to make the world a better place by 2030 here.

Application closing date: February 8th, 2021

Dell is committed to the principle of equal employment opportunity for all employees and to providing employees with a work environment free of discrimination and harassment. All employment decisions at Dell are based on business needs, job requirements and individual qualifications, without regard to race, color, religion or belief, national, social or ethnic origin, sex (including pregnancy), age, physical, mental or sensory disability, HIV Status, sexual orientation, gender identity and/or expression, marital, civil union or domestic partnership status, past or present military service, family medical history or genetic information, family or parental status, or any other status protected by the laws or regulations in the locations where we operate. Dell will not tolerate discrimination or harassment based on any of these characteristics. Dell encourages applicants of all ages. Read the full Employment Opportunity Policy here.

Job ID: R077951