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London, United Kingdom

Telecom Cloud Systems Architect - EMEA Lead

Remote - Italy

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Telecom Cloud Systems Architect - EMEA Lead

At Dell Technologies, we don’t just raise the bar in terms of technology; we raise it in terms of our innovative go-to-market strategy. Focused on driving global growth through market expansion, sales and customer satisfaction, our Global Architect team provides presales consultancy for named global accounts. We work closely with our Global Accounts Sales team to help meet revenue and specific customer requirements, while developing the customer’s understanding of the ground-breaking product portfolio Dell Technologies provides.

Join us to do the best work of your career and make a profound social impact as a Telecom Cloud Systems Architect on our Telecom Systems Business (TSB) team in Europe.

What you’ll achieve

Telecom System Architects provide thought leadership, strategic guidance, broad industry knowledge and technology expertise to support development of new business opportunities and sales pursuits in the Telecom Cloud domain. They are the trusted advisors for the network teams at our telecom customers. They collaborate with Product Management, Engineering, Sales, Architecture, and Transformation teams to drive customer requirements and map innovative technology solutions from Dell and its partners.


  • Develop mindshare with selected Telecom Operators with Telecom Cloud offerings
  • Develop trusted and meaningful client relationships through a deep understanding of key business issues within their network account base and alignment to key Dell Technology Solutions
  • Provide technical expertise for cloud-related network transformations by understanding current-state of network architecture, technology as well as partners and develop alignment to future-state architectures
  • Engineer/architect customer specific Telecom Cloud solutions required for enterprise outcomes as well as take charge of technical responses to RFI/P/Q with support from Systems Technologists
  • Deliver compelling presentations, points of view, and workshops, with minimal guidance, highlighting the value proposition of our Telecom Cloud portfolio offerings in addressing network operator needs and generating business outcomes.
  • Drive a complex sales engagement process with potential multiple pursuits managed over multiple months/years, orchestrating, and collaborating across internal resources and core sales teams. Includes pipeline tracking and reporting activities.
  • Consolidate and communicate customer requirements to R&D/product teams including identification of capability gaps as well as ecosystem partners with innovative offerings
  • Participate in joint whitepaper creation with engineering leads, product managers and ET/SEs
  • Participate in and contribute to key vertical industry forums
  • Work with product management, service, and partner teams to identify, clarify, and prioritize requests for feature enhancements and capabilities
  • Develop and deliver internal knowledge sharing collateral in the Telecom Cloud domain
  • Develop telecom industry thought leadership and evangelize Dell’s perspective in the region
  • Drive network-related revenue contributions
  • Other duties as assigned

Skill Sets:

  • Ability to identify, define and lead multi-year Telecom Cloud pursuits with key stakeholders across network-focused teams
  • Deep understanding of end-to-end Telecom Networks as well as network operations across OSS/BSS, network core, transport, edge and RAN
  • Deep understanding of Telecom Cloud solutions and markets
  • Robust knowledge of technologies, standards, and architectures associated with virtualization, K8s/containers, big-data, security, public clouds, private cloud as well as hybrid cloud and hyper-converged solutions; along with the ability to map a solution’s value to an account’s business needs
  • Strong capabilities on the application of telecom infrastructure to address and articulate industry trends and act as a technical advisor during presales engagements, while validating the customer’s choice for Dell Technologies solutions
  • Strong leadership skills with an ability to orchestrate technical and sales resources to drive large customer projects in key accounts and establish deep relationships with key customer stakeholders to achieve trusted advisor status
  • Strong interpersonal, written, and verbal skills which allow to influence and interact with confidence and credibility at all levels within Dell Technologies, customers, partners and vendors
  • Ability to work in matrixed, complex, fast-moving and constantly changing environments within an extremely competitive market
  • Deep understanding of leading cloud platforms including VMware (TCI, TCP, and TCA), Red Hat (OpenStack and Openshift), Wind River, Azure (Azure Stack and AODS), and GCP (Anthos and GDCE)

Take the first step towards your dream career
Every Dell Technologies team member brings something unique to the table. Here’s what we are looking for with this role:

Here’s our story; now tell us yours

Dell Technologies helps organizations and individuals build a brighter digital tomorrow. Our company is made up of more than 150,000 people, located in over 180 locations around the world. We’re proud to be a diverse and inclusive team and have an endless passion for our mission to drive human progress.

What’s most important to us is that you are respected, feel like you can be yourself and have the opportunity to do the best work of your life -- while still having a life. We offer excellent benefits, bonus programs, flexible work arrangements, a variety of career development opportunities, employee resource groups, and much more.

We started with computers, but we didn’t stop there. We are helping customers move into the future with multi-cloud, AI and machine learning through the most innovative technology and services portfolio for the data era. Join us and become a part of what’s next in technology, starting today.

You can also learn more about us by reading our latest Diversity and Inclusion Report and our plan to make the world a better place by 2030 here.

Application closing date: 30 November 2022

Dell is committed to the principle of equal employment opportunity for all employees and to providing employees with a work environment free of discrimination and harassment. All employment decisions at Dell are based on business needs, job requirements and individual qualifications, without regard to race, color, religion or belief, national, social or ethnic origin, sex (including pregnancy), age, physical, mental or sensory disability, HIV Status, sexual orientation, gender identity and/or expression, marital, civil union or domestic partnership status, past or present military service, family medical history or genetic information, family or parental status, or any other status protected by the laws or regulations in the locations where we operate. Dell will not tolerate discrimination or harassment based on any of these characteristics. Dell encourages applicants of all ages. Read the full Equal Employment Opportunity Policy here.

Job ID: R210713

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Why Work Here

Global Benefits

  • Comprehensive Healthcare Programs

  • Award Winning Financial Wellness Tools and Resources

  • Generous Leave of Absence for New Parents and Caregivers

  • Industry Leading Wellness Platform

  • Employee Assistance Program

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