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Inside Product Specialist - Nashville, Tennessee

Nashville, Tennessee 05/21/2019
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Overview

We believe that progress lives at the intersection of technology and humanity, and that our role is to bring innovation to people everywhere to drive progress around the world. Every member of our team plays a critical role in bringing our purpose to life — through your work, passion and commitment to do the absolute best we can for our company, our customers and for each other.

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Success Profile

What makes a successful Inside Product Specialist?
Check out the top traits we’re looking for and see if you have the right mix.

  • Results-driven
  • Problem Solver
  • Relationship Oriented
  • Organized
  • Effective Communicator
  • Competitive

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Life at Dell

Discover life at Dell from our employees who are leading the way toward innovation and digital transformation.

Come be a part of the talented, dedicated and motivated teams in the Dell family by applying today.

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Key Benefits

  • Rewards & Development

    It's simple. We believe in rewarding our team members for a job well-done and investing in our team member's professional development filling the majority of our open positions internally.

  • Health & Wellness

    As part of our overall rewards, we offer benefits programs designed to help you maintain a healthy lifestyle. These benefits are based on your location, so please ask your recruiter for more details.

  • Flexibility

    Dell’s Connected Workplace program offers new ways to work and enables eligible team members to choose the style that best fulfills their needs, both in their job and their personal life.

  • Other Benefits

    You may be eligible for other programs in your location including employee purchase program, paid time away from work, financial and savings programs and more. Talk to your recruiter for more details on what benefits programs are available in your location.

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Responsibilities

Dell provides the technology that transforms the way we all work and live. But we are more than a technology company — we are a people company. We inspire, challenge and respect every one of our over 100,000 employees. We also provide them with unparalleled growth and development opportunities. We can’t wait for you to discover this for yourself as an Inside Product Specialist on our Data Center Compute team in Nashville.

At Dell, we create the extraordinary. Our Inside Product Specialists are the experts who sell innovation to the world. Responsible for a set of products and services, they get to know their portfolio inside and out. Our Inside Sales teams rely on them for technical advice during the sales process. They directly advise customers on everything from product features and configurations, through to pricing and availability. Crucially, however complex the question, they’re ready to deliver technical solutions to meet customers’ needs via phone, chat, web or email.

Key Responsibilities

  • Provides product or BU specific expertise May own account sets and/ or be called into accounts as opportunities are identified
  • Identifies customer needs/ requirements, and recommends the appropriate products and solution
  • Promotes and positions key strategic product and service offering

Essential Requirements

  • Demonstrates sales capability by building strategic selling skills, executing business plans to enhance customer and Dell success, and consistently achieving strong attainment results
  • Developing ability to provide total solutions working across segments to achieve results
  • Typically ​2-4 years of relevant experience

Desirable Requirements

  • Organizes internal/external resources in response to, and in anticipation of customer needs
  • Maintains relationships at leadership and departmental levels to lead to new business opportunities
  • Utilizes strategic probing to identify, evaluate, and recommend alternative technology solutions



Dell is committed to the principle of equal employment opportunity for all employees and to providing employees with a work environment free of discrimination and harassment. All employment decisions at Dell are based on business needs, job requirements and individual qualifications, without regard to race, color, religion or belief, national, social or ethnic origin, sex (including pregnancy), age, physical, mental or sensory disability, HIV status, sexual orientation, gender identity and/or expression, marital, civil union or domestic partnership status, past or present military service, family medical history or genetic information, family or parental status, or any other status protected by the laws or regulations in the locations where we operate. Dell will not tolerate discrimination or harassment based on any of these characteristics.  Learn more about Diversity and Inclusion at Dell here.

Job Family: Inside-Product-Specialist Inside-Sales Job ID: R75514

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