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New Delhi, India

Senior Client Principal

Mumbai, India

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Sr. Client Principal

There are four major trends transforming global IT today: Cloud, Mobile, Big Data and Social Networking.  Dell Technologies comprises a unique federation of strategically aligned businesses focused on helping customers transform their business and IT for the digital era.  Our Transformational Customer Group is a rapidly growing global organization comprised of specialized experts dedicated to strategically and intimately partnering with customers who are deeply exploring transformational change by delivering best-in-class technology and services solutions based on the offerings from Dell, Dell-EMC, Service Provider Solutions (SPS), Pivotal, Virtustream, VMware, Boomi and Secureworks.    

What you’ll achieveAs a member of the Global Transformation Office (GTO), the Client Principal is a senior thought leader that drives complex, transformational solution opportunities with our largest, most strategic customers in India.    This role is responsible for collaborating with our Telco and Communication Service Provider (CSP) sales teams and customer executives to help lead, win and deliver transformative customer outcomes via Dell Technologies solutions. As the solution opportunity is explored, the Client Principal will develop an agenda, define a sales campaign roadmap, and decide which technology components are needed to achieve the client’s objectives. 

The Client Principal is the central point of contact for our clients and for the sales and delivery teams aligned to the overall solution’s components.  They play a critical role as a “trusted advisor” to client CxOs and Business Unit leaders before, during and after major transformational investments greater than $25M in product and services value inclusive of all of Dell Technologies solutions. Prior Telecom, Cableco or CSP industry knowledge and background will be key to success in this role.

You will:

  • Close sales opportunities and negotiate commercial terms and conditions. Capture, understand and analyze specific customer business issues and demands and translate them into a Dell Technologies vision and solution. Identify capability gaps in delivering on transformational services, and identify and engage partners to complete solution

  • Author and produce competitive sales tools in the form of presentations, briefs, white papers and web site content and act as the subject matter expert for transformational services, both externally and internally with the core sales team and delivery team

  • Forecast and maintain internal sales systems as the opportunity owner and ensuring communication on pipeline status of all revenue streams to line management

  • Leverage existing relationships with CIO, CXO, BU heads within a targeted set of Global / large national accounts to develop deep and trusted advisory relationships. Act as an evangelist for Dell Technologies transformational capabilities in a target set of accounts

  • Build focused account plans that ensure new business development and maintain account growth. Collaborate with sales and partner alliance teams to develop competitive account positioning, client messaging, and sales plays that effectively promotes the advantages of Federation products and services and wins prospective client business. Provide feedback to strategically aligned businesses on competitive activities in the field and develop integrated transformational offerings that meet the needs of priority customers. Orchestrate internal resources and core sales team to drive sales cycles

Take the first step towards your dream career

Every Dell Technologies team member brings something unique to the table. Here’s what we are looking for with this role:

Essential Requirements
With a solutions sales leadership background in Telco network technologies, we seek a proven, hands-on sales leader with a history of collaborating with global customer executives specific to complex, transformational Telco investments.  Additionally, we require:

  • 10+ years in IT sales or management consulting, including 5+ years in a Partner/Principal role

  • Experience directly leading client executives through multi-year IT transformations sized at a minimum of $25M per transaction, starting during the pre-sales cycle thru to customer service hand off.

  • Experience leading large, complex and transformational pursuits in Telecom, Cable, or CSP industries.

  • Should be confident participating in business conversations regarding 5G/LTE evolution, trends in telecom network disaggregation and NFV, multi-cloud operations, VIM, MANO and OSS/BSS.

  • Awareness of major industry frameworks and trends surrounding O-RAN, ETSI, 3GPP, ITU, TMF, ONAP and CNCF are not essential but considered an asset.

  • Prior work on topics outside of IT strategy, including organization design, change management, and process redesign.  Experience in orchestrating technical and sales resources to drive large customer projects in your key accounts.  Strong interpersonal, written and verbal skills which allow you to influence and interact with confidence and credibility at all levels within the EMC Federation of companies, customers, partners and vendors and experience working in matrixed, complex, fast-moving and constantly changing environments within an extremely competitive market.

  • Practical understanding of virtualization, big-data, security, data storage, private cloud and hyper-converged solutions, as well as the solution’s value when mapped to an account’s business needs. Priority will be given to candidates that show proficiency in these areas in the context of the telecom industry.. Ability for overnight travel on a national or regional basis. Bachelor’s degree in a business discipline; a MBA is greatly respected.


Here’s our story; now tell us yours

Dell Technologies helps organizations and individuals build a brighter digital tomorrow. Our company is made up of more than 150,000 people, located in over 180 locations around the world. We’re proud to be a diverse and inclusive team and have an endless passion for our mission to drive human progress.

What’s most important to us is that you are respected, feel like you can be yourself and have the opportunity to do the best work of your life -- while still having a life. We offer excellent benefits, bonus programs, flexible work arrangements, a variety of career development opportunities, employee resource groups, and much more.

We started with computers, but we didn’t stop there. We are helping customers move into the future with multi-cloud, AI and machine learning through the most innovative technology and services portfolio for the data era. Join us and become a part of what’s next in technology, starting today.

You can also learn more about us by reading our latest Diversity and Inclusion Report and our plan to make the world a better place by 2030 here.

Application closing date: 30 June 2022

Dell is committed to the principle of equal employment opportunity for all employees and to providing employees with a work environment free of discrimination and harassment. All employment decisions at Dell are based on business needs, job requirements and individual qualifications, without regard to race, color, religion or belief, national, social or ethnic origin, sex (including pregnancy), age, physical, mental or sensory disability, HIV Status, sexual orientation, gender identity and/or expression, marital, civil union or domestic partnership status, past or present military service, family medical history or genetic information, family or parental status, or any other status protected by the laws or regulations in the locations where we operate. Dell will not tolerate discrimination or harassment based on any of these characteristics. Dell encourages applicants of all ages. Read the full Equal Employment Opportunity Policy here.

Job ID: R140403

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