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Sales Engineer - Archer

Remote - New York, United States (All Other) 08/13/2019
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The Sales Engineer is responsible for understanding the customer’s needs and positioning the RSA Archer eGRC solution as the technical platform of choice to meet those needs. As the GRC sales engineering specialist, the Sales Engineer is the eGRC domain expert supporting the broader RSA sales team and has complete responsibility for securing the win at eGRC prospects in the territory. This role is supported by the efforts of our Marketing, Product Management, Support, Inside Sales and Engineering teams. The Account Manager and Sales Engineer work together to understand business requirements of the client and make recommendations leveraging our capabilities resulting in a Win - Win relationship.


The Sales Engineer provides guidance during product demonstrations, presentations, and pilot implementations. The SE must analyze customer business requirements, build proof-of-concept solutions, and demonstrate solutions back to prospective customers. Supports customers and sales team members in determining best-practice approaches for implementing security management processes. Collaborates with the engineering team to develop custom integrated solutions where required.

Specific responsibilities include:

• Perform sales and technical pre-sales activities to secure the technical/functional win for new business and to ensure growth of existing accounts.

• Maintain full knowledge and hands-on proficiency with Archer Platform/Solutions and major competitor’s product lines.

• Participate in targeted domain focus groups to grow specific expertise, team collateral and product feedback.

• Assess potential application of company products or services and offer solutions that meet customer needs.

• Provide training to clients and communicate customer feedback into future product developments.

• Time and territory management - Overnight travel required and could exceed 50%.

Required Skills

Ability to deliver product demonstrations to C-level executives, managers, and technical system administrators

Ability to speak in front of small to medium size audiences (1 to 100 people) Ability to prioritize and manage tasks in support of multiple sales team members and customers (delivering sales demos, building quality proof-of-concepts, and delivering training).

Excellent written and verbal communication skills Strong knowledge in analyzing, designing, and recommending approaches to implementing customer GRC processes

Ability to act independently as well as the ability to work across multiple teams within the organization

Minimum of 5 years of related work experience in GRC, Archer or related discipline Company Overview Archer, a division or RSA, helps companies address the most critical domains of business risk and evolve their GRC program with a full suite of multi-disciplinary risk management solutions and a single configurable, integrated software platform.

RSA Archer can help organizations mature their GRC program with solutions built on industry standards and best practices. RSA, The Security Division of Dell, provides Business-Driven Security™ solutions uniquely link business context with security incidents to help organizations manage risk and protect what matters most. RSA solutions are designed to effectively detect and respond to advanced attacks; manage user identities and access; and reduce business risk, fraud and cybercrime. RSA protects millions of users worldwide and works with more than 90 percent of the Fortune 500. Combining business-critical controls in identity assurance, encryption & key management, SIEM, Data Loss Prevention and Fraud Protection with industry leading eGRC capabilities and robust consulting services, RSA brings visibility and trust to millions of user identities, the transactions that they perform and the data that is generated.

Dell is committed to the principle of equal employment opportunity for all employees and to providing employees with a work environment free of discrimination and harassment. All employment decisions at Dell are based on business needs, job requirements and individual qualifications, without regard to race, color, religion or belief, national, social or ethnic origin, sex (including pregnancy), age, physical, mental or sensory disability, HIV Status, sexual orientation, gender identity and/or expression, marital, civil union or domestic partnership status, past or present military service, family medical history or genetic information, family or parental status, or any other status protected by the laws or regulations in the locations where we operate. Dell will not tolerate discrimination or harassment based on any of these characteristics. Learn more about Diversity and Inclusion at Dell here.

Job Family: Engineering Sales RSA Job ID: R029499

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