Primary Location: Lodz, Poland
Why do Dell Technologies customers remain Dell Technologies customers? It’s because of our consistently high levels of customer service. Our IT Technical Analysis team is the focal point of this commitment. We provide technical support and training to PC and PC network users. Known for our versatility across the technical spectrum, we use hardware and software tools to solve problems while supporting, installing and maintaining PCs, LANs, server hardware, operating systems, software and related-IT sanctioned peripherals
Join us as an IT Technician on our IT Technical Analysis team in Łódź, Poland to do the best work of your career and make a profound social impact.
What you’ll achieve
As an IT Technician, you will be the second line of IT support serving specific local issues. You will support factory needs on day to day responsibilities.
Provide ongoing support of the standard hardware and software needs of the factory
User service based on issued notifications with attention to SLA
Performing preventive maintenance, test and repair of IT department equipment.
Troubleshoot and support user groups
Support projects around factory and also be part of the User Acceptance Test and Post Install Test after changes happen.
Take the first step towards your dream career
Every Dell Technologies team member brings something unique to the table. Here’s what we are looking for with this role:
Excellent communication skills
Knowledge of Hardware for desktops and laptops
Technical support knowledge (Service Now, SCCM, VoIP)
Ability to classify and prevent problems
Ability to work on two shifts
Good knowledge of English
Powershell/CMD basic knowledge
Understanding of work specificity of the manufacturing environment
Here’s our story; now tell us yours
Dell Technologies helps organizations and individuals build a brighter digital tomorrow. Our company is made up of more than 150,000 people, located in over 180 locations around the world. We’re proud to be a diverse and inclusive team and have an endless passion for our mission to drive human progress.
What’s most important to us is that you are respected, feel like you can be yourself and have the opportunity to do the best work of your life -- while still having a life. We offer excellent benefits, bonus programs, flexible work arrangements, a variety of career development opportunities, employee resource groups, and much more.
We started with computers, but we didn’t stop there. We are helping customers move into the future with multi-cloud, AI and machine learning through the most innovative technology and services portfolio for the data era. Join us and become a part of what’s next in technology, starting today.
You can also learn more about us by reading our latest Diversity and Inclusion Report and our plan to make the world a better place by 2030 here.
Application closing date: ongoing
Dell is committed to the principle of equal employment opportunity for all employees and to providing employees with a work environment free of discrimination and harassment. All employment decisions at Dell are based on business needs, job requirements and individual qualifications, without regard to race, color, religion or belief, national, social or ethnic origin, sex (including pregnancy), age, physical, mental or sensory disability, HIV Status, sexual orientation, gender identity and/or expression, marital, civil union or domestic partnership status, past or present military service, family medical history or genetic information, family or parental status, or any other status protected by the laws or regulations in the locations where we operate. Dell will not tolerate discrimination or harassment based on any of these characteristics. Dell encourages applicants of all ages. Read the full Equal Employment Opportunity Policy here.
Job ID: R087074